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Costco Tire Center
1255 Northeast 48th Avenue, Hillsboro, Oregon 97124
About the Costco Tire Center
Costco Tire Center in Hillsboro, Oregon, is your one-stop shop for all your car repair and maintenance needs. Our experienced technicians are ready to assist you with everything from tire rotations and alignments to flat tire repairs and replacements. In addition to our top-notch service, we also offer a wide selection of quality tires at competitive prices. Visit us at 1255 Northeast 48th Avenue for all your tire and automotive needs.
Photos of Costco Tire Center
1255 NE 48th Ave, Hillsboro, OR 97124, United States
Opening hours of Costco Tire Center
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
10:00 - 20:30
Saturday:
09:30 - 19:00
Sunday:
10:00 - 18:00
Reviews of Costco Tire Center
"The total for the damages that Costco caused to my vehicle included 79.95 for an initial diagnosis of the damage, 364.23 for a new wheel hub assembly, 22.41 for new lug nuts, and 197.31 of labor costs, bringing the total up to 663.90. I then went back into Costco and they tried to write me a check for 137 dollars claiming that was all they owed for the damages, after clearly not understanding the invoice or mechanics of a vehicle at all. The assistant supervisor of Costco was trying to argue price with me for 30 minutes in front of everyone. I then called the mechanic who did the repairs to clarify some things for the store, which he did. Then the assistant manager of Costco tried to just pay me for the lug nuts, and the wheel hub assembly, which brings that total to 386.64, approximately 277.26 short from what they actually owed me for labor and the initial inspection costs also. At this point I had been there for an hour and needed to go to work so I left to come back the next day. The next day I set the check on the desk and said I needed to speak to the manager about this because I’m still short money from the damage that Costco caused. Fredrico snow then came out from the back and then proceeded to try to tell me that Costco doesn’t cover the labor charge or the initial invoice and tried to tell me I already got paid for what damage was done which was grossly incorrect. I told him at that point I am not leaving until I get a check for 277.26 for my labor and initial inspection costs. He then went to talk to the manager (who never actually came to see me as requested). He came back and tried to tell me they “never do this” but is going to pay me for the labor costs but not the initial inspection and said “why is that on there, why can’t they just fix the damage?” Initial inspections from a mechanic are standard procedures literally anywhere you go, and take time which costs money. I then told him, “I’m not leaving this store until I get paid for the labor costs and the initial invoice costs for damage that you guys caused to my vehicle, and then told me that you would repair in writing. If I don’t get a check for everything, I’m going to drive straight down to the county courthouse and sue the store in small claims court with no lawyers allowed and get my money and then you will have to pay my filing fees as well.” He then went to go talk to his manager AGAIN and left me waiting for 30 minutes before finally coming back with a check for everything and then proceeded to actually have the nerve to tell me, the customer who was wronged that “the conversation is over after this.” As if anyone in that shop had any leg to stand on to tell me that the conversation is over. They then tried to give me a release of liability form to fill out which would waive my right to a lawsuit if I wanted to pursue one, but gave me this AFTER I received my check (LMAO). Normally you would give the check to me after you get me to sign a release of liability form. Instead I took my check and promptly threw that form in the trash. That tire shop is so beyond inept at doing the simple things correctly and then wronged me multiple times after damaging my vehicle. The fact that they were trying to save a few hundred bucks on a customer who they wronged (I also spend 10k+ a year at Costco) and never got Ben apologized once for any misunderstanding at all, tells you all you need to know. Go literally anywhere else for your tire needs."
"I had some snow tires and wheels that I wanted to put on the car. I'd gotten them from a different place. There was a $40 charge to put on my snow tires and wheels and take the old regular tires and wheels off. I made the appointment and we went in. Got a text message that they needed to talk to me. Found out that my snow tires and wheels had American racing rims that required a certain spacer which I didn't have and they didn't have. The refunded my $40 and told me how to order this spacer. In the meantime I bought some lug nuts from them for because my lug nuts had gotten bad. They were very good about helping informing me about what I needed and how to go about it"
"Got a set of tires here two weeks ago. Had to go to a different Costco during my road trip because all of my tires were out of balance. Turns out there was oil on the lug nuts and they never cleaned the hubs, which is dangerous! Ended up missing my dinner, getting a rock in the windshield which put a huge crack in it, and the manager at this Costco was reluctant to give me the difference in price after they announced free installation! Go to discount tire! At least they back up what they sell!"
"I came to this location for tire replacement. I replaced four tires in this location. Later, a mechanic replaced the brakes for me and he found that the log nut and the hub bolt stud were smashed. I called them and they gave excuses and told me to come so they can take a look. I went to them and they called their manager(Omer) to see it. Omer said it’s been a long time since you been served so it’s not our responsibility. I told him what if I came a month later, will you take the responsibility? They humiliated me and they treated me as a liar, while it’s their mistake. If their employees are not reliable, do you make me bare your responsibility?!!! If you don’t want to be in this situation…don’t go their!"
"Didn't have a good experience. Had a puncture in one of my tires, took it to Costco tire center. Charged me $11 and said it's unrepairable and the tire has to be replaced and gave me a quote for $550 for 2 front tires. Took it to Les Schwab and they fixed it just in 10 mins that too free of cost and told me that it was very much repairable. Didn't expect this from Costco."
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