Deluxe Cleaners *Dry Cleaning*Laundry*Storage*

"They are very professional and extremely reliable!!!! They are very friendly and they provide excellent services!!!!"

"Don’t go here! Used to be the best cleaners. My wife sent her wedding dress here to be cleaned, 4 months before she needed it. Every few weeks she would call and they would say, “we’re going to get to it soon!” 4 months later and it hasn’t been touched. I love supporting local business, but this is unacceptable. We’re going elsewhere."

"I've sent my clothes to Deluxe for over 20 years and always felt like I was paying more for the best. But in the past year, I've been paying more for bad service, and bad dry cleaning. For years now, every week I'd send them half a dozen or so of my shirts, and a couple of my wife's dresses. They used to come back perfect - always. Then earlier this year, clothes started coming back with problems: collars with lines in them, new stains, cracked buttons, wrinkles. Politely, I kept pointing this out and asking them to do better next time. I never made a big fuss, or demanded a refund. But the quality just got worse and worse. Not wanting to have to change dry cleaners, I had an idea, and so called up and asked if I could just pay extra for them do a better job with my shirts, maybe have someone check double check before they go out. And the response back from the manager (Mark) was, literally "I'm tired of spending so much time on your shirts - you can take them somewhere else." So of course I did. I'm not sure exactly what's changed at what I used to think was the best dry cleaner in town, but it may have something to do with the family owner Dan Duplass retiring. I'm not sure if Mark is in the family, but he certainly doesn't treat customers as though his name is on the door."

"I left two wedding dresses here to get cleaned. Miscommunications happened from the start with timing and it was hard to get in contact with anyone on the phone. I needed one dress before the other and I appreciate that they got that one done for me but when I picked it up it has dark brown smear stripes on the back. It may be ruined now for trusting them with it. I took my other dress with me for fear it would be ruined too. They still charged me $160 for the first dress, it was a simple hi-lo dress with no lace or details. I will never come back here or recommend them to anyone."

"The service was horrible. Stones on my ornate jacket were displaced; the original stain on the jacket wasn't removed and upon pick up, additional stains existed. The manger was argumentative and unwilling to accept responsibility for his lack of dry cleaning skills. He never apologized for the poor service rendered. I wouldn't take my worn underwear to this place for cleaning."