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Roami at The Luzianne
451 Girod Street, New Orleans, Louisiana, United States
About the Roami at The Luzianne
Roami at The Luzianne is a charming institution located at 451 Girod Street in the heart of New Orleans, Louisiana. This unique establishment offers a combination of lodging, real estate services, and travel agency assistance all under one roof. Whether you are looking for a cozy place to stay, interested in buying or selling property in the area, or planning your next vacation, Roami at The Luzianne has everything you need to make your experience seamless and enjoyable. With a prime location in the vibrant city of New Orleans, this institution is the perfect destination for all your accommodation, real estate, and travel needs.
Photos of Roami at The Luzianne
451 Girod St, New Orleans, LA 70130, United States
Reviews of Roami at The Luzianne
"Great place. Close to wonderful restaurants and located in a nice clean quiet area called the warehouse district. Would definitely stay again. Service only got 4 stars because I texted them cause I couldn't get in the room, but they never got back, and I figured it out myself."
"It really sucks that I feel the need to post a 1* review for this property, but my families safety takes precedence over the quality of our stay. The property is exactly as advertised, amazing and perfectly located. We felt secure and safe in a quality location (inside the Roami) and absolutely loved our stay there....until we didn't. On the day of checkout which was 2/25/24, we had a 5:25am flight, so when my son, husband and myself exited the building just after 3am and rounded the corner into the alley (which is a closer distance to the parking garage) we got about 100ft down the alley, headed towards the secure code entrance to the parking structure, when one man exited a dark doorway and two other men stepped into the middle the street at the other end of the alley. The man who exited the dark doorway started coming towards us, and we rushed to the door and entered the code, while I ran in, my husband pushed our son in and then pulled the door closed. He said he saw the guy rushing towards us. There was then a large bang on the parking garage security door, from an apparently angry assailant. (My husband said it sounded like a gunshot) We then rushed to the elevator up to the third floor, where we panicked yet again, when we realized we would have to exit on the same alley street (which was a one way) that these men were on. We looked over the side on the third floor and didn't see them, and we were worried they may have driven into the parking structure since it's easy to drive in and out of, so we were rushing to get out of there, but for safe measure when exiting, decided against the grain and took a right on the one way when we exited just hoping to get far away and quickly. Again, the Roami at the Luzianne was absolutely awesome and exactly as described and we loved it, and if you intend to maybe Uber or Lyft everywhere from the main entrance of the building, you're probably good, but if you drive or rent a car...BE CAREFUL, because they do not provide a safe way to access the parking garage, it's only accessed from the streets."
"Upfront: Mouse infestation and lying customer service! After the stay Roami offered me money for a refund in exchange for taking down my 1 star review on AirBnB. I stayed three nights over Mardi Gras (booked through AirBnB) and found a mouse infestation throughout my room. I immediately reported it to management at the hotel and by an hour a member of the Roami team was there to check it out. He told me that it’s an ongoing problem and even pulled back the refrigerator to reveal a dead mouse on a trap. He said they would try moving me to another room on a higher floor unaffected. Unfortunately it took them 12 hours to move me, completely disrupting my day. When I complained to AirBnB and asked for a refund, Roami management lied to AirBnB saying they had never had this problem before and must have been let in by me leaving the door open. This contradicts what the onsite staff said and doesn’t make sense since there were already traps in the room. Furthermore Roami reached out to me and offered me money in exchange for removing my 1 star review on AirBnB. While the location is great, I would never stay with this company again."
"Imagine you and your wife, always busy with work, never finding time for vacation. FINALLY, take some time off. And your vacation hosts (Roami) planned an ideal place to have you. They know precisely what you would like if you stayed for over a day or two. They also understand that you want to be close to places. A fridge, a big one. A stove, not just a microwave. A kitchen, full one. Not just a tiny counter. And on and on. Did I mention washer and dryer so you don’t have to carry everything home? Your hosts want you to feel at home. The least they want is for you to feel like you are in a hotel when you finally take your time off. They also do not charge you so much; otherwise, why would you go on vacation? This team at Roami, if we had to brand them, is more in the business of family hospitality than in vacation management. We, who just returned from NOLA and spent eight days in their property, (HOME), are truly thankful to them. We shell reutn, again and again. It certainly felt like home. Funny enough, more quiet than home – LOL Michael and Hanna"
"The apartment was stunning with everything we needed. Location excellent and within easy walking access to every thing we were interested in. The only downside was the smell of sewerage within the apartment. The neighbouring apartment our colleagues stayed in had a really bad odor issue that was almost unbearable for them. The smell in our room was tolerable but still offensive."
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