Pelican Pest Control 17485 Opportunity Avenue, Baton Rouge, LA 70817

"Poor customer service. They send text messages that you can’t respond to. They needed to service my termite bait stations but my backyard has been really overgrown so they have been unable to service them. I was not aware that my contract would be terminated if they were unable to service all of the bait stations (the front yard is completely accessible). Received notification via text (that I can’t respond to) stating my contract is no longer valid and that they will be picking up the bait stations during a 5 DAY window. Not sure how I’m supposed to coordinate a time and date with this company because it’s not possible to respond to their text messages and I have very little time to call them during business hours. It seems that they just can’t be bothered with making a phone call or using a text system that one can reply to. I really would have preferred better communication and information than via a text message. Had I known they were going to terminate my contract I might have been able to prioritize or figure something out. I think it’s unprofessional, and the message in my opinion, was rude. I will be taking my business elsewhere."

"Our inspector Thomas was very professional and did a fantastic job explaining all the options for us. He also took the time to explain the pros and cons of different types of services for our particular problem. If you need a free consultation I would highly recommend him."

"Highly recommend ! Brandon talked me through the process as well as explained everything to me to help better understand ! Even came earlier than anticipated, also was able to call and get a same day appointment!"

"Brett came out and inspected my car for free for bedbugs. It turns out that there were none and although it meant that I had no use for their service Brett was very honest and professional. 100% I would recommend this place to someone looking for a trustworthy pest control partner."

"I couldn’t asked for a more professional , detailed and dedicated pest control company. I didn’t have to wait at all for an appointment and a follow up with my pest concerns. I called in one day and they were out the next. This company is dedicated to resolving your concerns and issues. Brandon was my technician today and he was awesome. Anyone that knows me knows that I am petrified of insects. Brandon was so patient with me. He really listened and cared about my concerns. He provided me with lots of education about pests and how they enter the home and watch outs to help prevent them from entering. I didn’t feel like he was just there to make the company money. He genuinely showed that he loved his job and customers. Please consider calling Pelican for your next pest control service. You wouldn’t be disappointed i promise."