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The Orchard Lafayette - Apple Authorized Repairs
4415 Ambassador Caffery Parkway, Lafayette, Louisiana, United States
About the The Orchard Lafayette - Apple Authorized Repairs
The Orchard Lafayette is an Apple Authorized Service Provider located at 4415 Ambassador Caffery Parkway in Lafayette, Louisiana. Our team of Apple Certified Technicians is dedicated to providing top-quality service, repairs, and support for all Apple products including iPhones, iPads, and Macs. We use genuine Apple parts to ensure the highest quality repairs, and we work closely with Apple to ensure that your standard warranty, AppleCare, or any Apple-issued recalls remain valid.
In addition to repairs, we offer a range of services including hardware upgrades, software updates, device cleaning, and basic iOS and Mac OS training. Our technicians are available for in-store walk-ins Monday through Saturday from 9 a.m. to 6 p.m., and we also offer on-site support for those who need assistance at their home or business.
At The Orchard, we understand the importance of proper tech care and longevity, which is why we offer a membership program called Orchard Care to help you save on services. Our customers have praised our team for their professionalism, knowledge, and quick service. Whether you're in need of a repair, an upgrade, or just some tech support, The Orchard Lafayette is your one-stop-shop for all things Apple.
Photos of The Orchard Lafayette - Apple Authorized Repairs
4415 Ambassador Caffery Pkwy, Lafayette, LA 70508, United States
Opening hours of The Orchard Lafayette - Apple Authorized Repairs
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of The Orchard Lafayette - Apple Authorized Repairs
"Horrible experience with this store. If there had been an Apple Store in Lafayette, I would have taken my MacBook there immediately over any authorized repair store like this one. Here I am thinking that my experience with this store would be at least somewhat of the same caliber as dealing with an Apple flagship store when it came to repairs. I dropped my MacBook off for a screen repair and waited TWO WEEKS for it to be replaced. Two weeks later, it still wasn’t. It got to the point where I was really frustrated with it just sitting there that I went back in, canceled the work order and got my MacBook back from the store. I got so tired of calling there over the span of two weeks just for the store to continuously be unable to provide any type of update on when parts would be in. I just went back and retrieved my non-repaired MacBook, though I was reassured it would be repaired long before my trip back to California. That clearly wasn’t the case. Since I have multiple Apple stores in my city, I’ll just have it repaired there where it’s sent out that day and shipped back literally the next day. Thanks for just prolonging the amount of time it took to get my MacBook repaired and leaving me without anything to use. You’re better off just driving to Baton Rouge’s Apple Store for a repair and having them ship it back to you."
"Very knowledgeable and excellent customer service. Took the time to answer all the questions I had with a positive attitude. Would recommend"
"I brought my iMac to get its speaker fixed and they did amazing! Ms. Purple is as good as new "
"I’ve always been impressed with the services provided by the team at the Orchard on all my Apple products. Today, I was blown away with how quick my problem was resolved involving an accessibility issue on an iPhone. These guys were very patient, professional and great problem solvers. Thank you!"
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