Gold Express

"My son who is a 24 year old mentally challenged young man has recently decided to start investing in silver and gold, with his own money. The woman was extremely rude to him and refused to show him any gold coins. He wound up buying a 10oz silver bar at 6 $ per once over spot. She also charged almost 10$ to process his payment with his debt card. Will not be going back."

"I started going here because it was close to where I lived and seemed decent. I've been here on 7 different occasions because I started collecting silver. The owner I have met once and he was nice interesting and had great customer service. However he isn't the one who is usually there. Usually a blonde older lady is there and she is not welcoming or friendly. Everytime I've done buissness with her she was always pushy short and rude. She always acted like she had something better to do and she just wanted to get me out as soon as possible. Well today I brought my 6 year old to buy his first piece of silver and she was there. She treated my son nice at first then proceeded to be pushy and rude telling him to make a decision and hurry up. We were in there for maybe 6 minutes. It was his first time seeing all of that stuff and we were rushed out. Out of the purchases I've made I repeated buissness for convenience. Now I will go out of my way to find anywhere else to purchase my precious metals."

"I weighed a 10k gold bracelet at home and came up with almost 9 grams of weight. I went to the store and the woman rushed me and paid me for 2.something grams and wouldn't weigh it in front of me. Thief! I recommend this place highly doubt it."

"I found a gold ring at the store nearby. As I noticed the ring had 14k on the inside the band,after returning to the vehicle I was riding in, I asked to stop at Gold Express to see the value of such ring was to my surprise the lady said "20.00 dollars". "I'll take it!!!" was the next words out of my mouth.That fast no question asked."

"Let me start off by saying I’ve been using this jeweler for over 20 years. When you go to your jeweler you expect to be treated right. To have someone tell you that you’re wrong when you were quoted a price for sizing rings and then you go to pick them up and it’s more. And then to act like you don’t know what you’re talking about with your own jewelry. Very rude. I will not recommend nor will I be back to this establishment. This lady needs a lesson on customer service."