Steptoe's Jewelry

"I do not recommend taking anything of value to steptoes jewelry in Carthage. Not only did he have my rings for over 5 months he completely took my grandmas ring apart and gave me a cheap setting, it also fell out after only 3 days. I’m devastated beyond words. I feel like I failed my grandma by allowing someone ruin something she gave me. It’s all I have left of her. I wouldn’t even give it a star rating it’s a zero for me and a lifetime of heart break over something I’ll never get back."

"Locally owned for many years and they are an amazing place to get all of your jewelry worked on. Mr. Steptoe is such a nice and welcoming man and he works hard to make everything perfect. I got my ring resized with him and he had incredibly fast and prompt service, and I cannot recommend this store enough!"

"I took my Wife's Wedding Rings to get sized. They did a good job. It took about a month, because they are behind , due to the Pandemic."

"My poor mother has had the worst experience with the buisness, so I am posting on her behalf. She dropped her engagement ring off to be resized about 3 months ago (before Covid-19). The jeweler told her about 1 month later that he sent the ring to another jeweler in Longview that was not returning it due to Covid-19. After waiting another month, my mom called jewelers in Longview and found out that Steptoes, in fact, never sent the ring to Longview & they still had it in Carthage. After calling multiple times, Steptoe finally admitted to having her ring and it STILL not being resized. Very shady buisness dealings."

"Local owned, very friendly, fast service, and great pricing on repair work. I drive from Longview just to do business with Mr. Steptoe."