Gerber Sierra Accounting and Consulting

"They lie, lie, lie. They don't send the documents, they don't call back. I have opened an investigation with the IRS. Use another company. They don't use this company, there are many more they can use...they check your taxes with other companies to verify that they are getting all the credits they deserve and everything. I have opened an investigation with the IRS against them."

"Great Services!"

"I DO NOT RECCOMEND. THEY MESSED UP MY TAXES FROM 2019-2022. TOOK MONEY FROM MY ACCOUNT FOR "SERVICES" THAT WAS NOT APPROVED NOR DONE CORRECTLY. ADDED MY HUSBAND'S INCOME UNDER MY SOCIAL INSTEAD OF HIS ITIN NUMBER WHICH WOULD HAVE BEEN A HUGE ISSUE WITH THE IRS AND THE US GOVERNMENT WHEN IT CAME TIME FOR MY HUSBAND TO BE APPROVED FOR HIS RESIDENCY. I SPENT NUMEROUS PHONE CALLS, EMAILS, TEXTS, AND HOURS TRYING TO GET THEM TO DO MY TAXES CORRECTLY. IT COST ME THOUSANDS OF DOLLARS. I KEPT RECEIVING NOTIFICATIONS FROM THE IRS THAT I OWED $3,000-$7,000 DUE TO THEM NOT FILING MY INFORMATION CORRECTLY. GERBER IS VERY NICE AND TRIES TO MAKE EVERYONE HAPPY AND I FIGURED AFTER I SAT WITH THEM IT WOULD ALL BE FIXED. IT NEVER WAS. I HAD TO HIRE ANOTHER COMPANY TO AMEND ALL MY TAXES. I ACTUALLY WAS ENTITLED TO HIGHER REFUNDS THAN WHAT I WAS SUPPOSE TO RECEIVE AND LESS TAXES DUE FOR VARIOUS YEARS. SENT ME HOME WITH DOCUMENTS AND THEN EMAILED ME REDONE DOCUMENTS TWICE AND TRIED TO ACT LIKE I DID NOT KNOW WHAT I WAS TALKING ABOUT. ASKED FOR A REFUND OF PAYMENTS I GAVE THEM FOR THEIR SERVICES. DECLINED AND WAS TOLD TO CONTACT THEIR OVERHEAD INSURANCE COMPANY INSTEAD OF THEM TAKING RESPONSIBILITY FOR THEIR MISTAKES. IT WAS YEARS OF MISTAKES AND YEARS OF STRESS ON MY FAMILY AND I. IT ALL STEMMED FROM A PREPARER WITH THE FIRST NAME THAT STARTS WITH "K" WHO STILL WORKS THERE. THEY ENTERED MULTIPLE FALSE INFORMATION ON MY TAXES. I TRIED TO GIVE THEM NUMEROUS CHANCES. I THINK AFTER THEY TOOK MONEY FROM MY BANK AND REALIZING THAT MY HUSBAND'S INCOME WAS MESSED UP WAS THE LAST CHANCE. I WAS NOT GOING TO WRITE A REVIEW, BUT THEY REFUSE TO REFUND THE PAYMENTS MADE DIRECTLY TO THEM. KEEP IN MIND, THAT I HAD TO PAY THOUSANDS JUST TO KEEP MY HUSBAND'S IMMIGRATION CASE OKAY DUE TO THEIR FAULT AND THE ATTITUDES IN THE WAY I WAS SPOKE TO LIKE I DID NOT KNOW WHAT I WAS TALKING ABOUT. I HAVE HARD COPY DOCUMENT PROOF AS WELL AS EMAILS AND TEXTS AS PROOF."