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Jefferson Psychiatric Associates
3901 Houma Boulevard, Metairie, Louisiana 70006
About the Jefferson Psychiatric Associates
Jefferson Psychiatric Associates is a reputable psychiatric practice located at 3901 Houma Boulevard in Metairie, Louisiana. Our team of experienced doctors specializes in providing high-quality mental health services to patients in need. Whether you are seeking treatment for anxiety, depression, bipolar disorder, or any other mental health condition, our dedicated healthcare professionals are here to help. With a focus on compassionate care and personalized treatment plans, Jefferson Psychiatric Associates is committed to helping patients achieve improved mental well-being. Contact us today to schedule an appointment and take the first step towards a healthier mind.
Photos of Jefferson Psychiatric Associates
3901 Houma Blvd Ste. 401, Metairie, LA 70006, United States
Reviews of Jefferson Psychiatric Associates
"This office has a total disregard for patient welfare. Dr Smith plays the kindly doctor role, but he lets his front office staff enforce a reign of disrespect upon mentally ill patients who cannot defend themselves."
"Not only did the receptionist lack compassion that my family member was experiencing a mental health crisis and therefore would be there 5 min before his appt as opposed to the 30 min required for paperwork, but she hung up on me before I was done asking questions after being on hold for 10+ minutes. They said he was too “agitated” and referred him the to ER which only reinforced his paranoia. Would give 0 stars if possible. As a mental health practitioner, if you can’t be compassionate, then this isn’t the field for you."
"Love, love JPA because they are the best ever. I've been going here for 12+ years and I will never go anywhere else. Dr. Ceasar is not only my psychiatrist but also my friend and has been by my side to support through the rough times and good times and I wouldn't be the person I am today without her. And Melinda has also been a Godsend. She's an awesome friend as well always there to help, willing to go the extra mile and she makes the impossible possible and gets things done. JPA is the best, hands down, no doubt and has changed my life in ways I never thought possible."
"I very rarely write a comment about events happening in my life. I have been going to Dr. K. S. for some time. I know for a fact that he is the best doctor in his field that i frequent. I also know that the associates had a parting of the ways, so things may not be to folks liking. Moving and restructuring a Top Office is difficult. After the building on Severn was badly damage, concessions had to be made. I only know of one staff member and was always nice to me. She who was with Dr. S. and carried over with him. I have nothing bad to say about them. They have been professional to me. I can only hope the rest of you folks can be treated as I have. Good luck in the future."
"I brought a family member to this practice for an initial visit. It started out reasonably enough but ended up being a terrible experience. The day before the appointment, the office called and asked if we could come in 30 minutes prior to our appointment time to complete paperwork. No problem. We were there 40 minutes early, completed our paperwork and waited. Twenty minutes after our appointment time, I approached the front desk and said I just wanted to be sure that we hadn't been overlooked. She said no and that the doctor was running behind. I went back to the waiting room. Another 20 minutes later, I went back to the front desk and said that we had another appointment after that one and would not be able to wait any longer. I asked for our copayment to be returned so we could leave. The receptionist (who was not particularly nice or ugly) said she would have to get the office manager, who turned out to be the Gina I see referenced in other postings. Gina basically said that if we left before seeing the doctor, not only would we not get our copayment returned, we could expect a bill in the amount of $300.00 for a last minute cancellation AND that we would not be able to be treated by any of the providers in that office from this point forward. She insisted that when someone calls to make an appointment with the particular provider we were to see, the patient is told that there could be a wait of 2 - 4 hours to see that particular doctor. I assured her that no one had told me that. I assured her that I would not have made an appointment for that particular provider had we been expected to possibly wait 2 - 4 hours to be seen. She accused me of lying! As my family member and I were gathering our things to leave, the provider we were supposed to see happened to come out to escort another patient to the door. Gina, the unbelievably rude and crass office manager, said that the doctor was now available. The doctor seemed a bit stunned by the goings on. I said that we still could not stay because of our afternoon appointment and that if a 2 - 4 hour wait happened frequently, we would not be interested in seeing the doctor. I again asked for a refund of our copayment. The very nice doctor, who I am sure is wonderful, told the very crass office manager to refund the copayment, which she did very reluctantly. I looked at the doctor and said, "And I assume that we will not get a $300.00 bill for a last minute cancellation?" The doctor looked at the very crass office manager and nodded and softly said that we would not get that bill. I thanked the doctor and we left. Never in my life have I experienced such a rude person in a physician's office, or in any business setting!! That office manager is certainly in the wrong line of work. She needs to find something where she has no contact with people. Based on the number of bad reviews I have read, I can only imagine how many patients this business has lost and many of them as a direct result of interaction with the crass office manager. Do yourself a favor and look elsewhere for mental health services."
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