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Cypress Lake Animal and Emergency Hospital
38316 Louisiana 929, Prairieville, Louisiana, United States
About the Cypress Lake Animal and Emergency Hospital
Cypress Lake Animal and Emergency Hospital is a premier veterinary care institution located at 38316 Louisiana 929 in Prairieville, Louisiana. Our dedicated team of professionals provides top-notch medical care for pets in need of routine check-ups, vaccinations, surgeries, and emergency services. With state-of-the-art facilities and compassionate staff, we strive to ensure the health and well-being of all our furry patients. Trust Cypress Lake Animal and Emergency Hospital for all your pet care needs.
Photos of Cypress Lake Animal and Emergency Hospital
38316 LA-929, Prairieville, LA 70769, United States
Reviews of Cypress Lake Animal and Emergency Hospital
"I brought my dog in as a transfer from another vet because they didn't have the equipment to keep my dog alive but Cypress did. The vet techs were so nice, as well as the front desk. Dr. James came in and explained everything to me and was also very nice. Dr. Gordon on the other hand, was not. They said I had to pay a $2000 deposit in order to give my dog the medical treatment that she required. They quoted me a total of $3000-$3500. My dog had a mass blocking her airway. Dr. James came in and said that even if they remove it, there was still a chance it could come back. I made the decision to put my dog down. Dr. Gordon came in asking me if I had any family or friends that would apply for a care credit card for me so that I could pay the deposit. I told her that I took out a loan to pay them but I wouldn't get the money until Monday. I told them all I could pay was $150. I was told that the owner wouldn't be okay with that. Dr. Gordon came in again and asked me to press my family and friends for money to pay the deposit. Dr. Gordon came back and said, "the owner has agreed for you to pay Monday but you have to show us an email showing that you were approved for the loan." Dr. James came in and told me they had to incubate my dog because she was turning blue. Dr. Gordon came in again, pressing me for money. I finally said, " I want to take my dog home. I cannot give you money that I don't have." Dr. Gordon replied, "well, we could've worked this out another way, financially." How? I don't have the money you want right now and I cannot make it appear from thin air. One more girl that worked there came in and asked me for the letter from the bank showing I was approved for a loan. I told her that I won't get the money till Monday and that I wouldn't get the full amount to pay them anyway. They had me sitting in an exam room for quite a while before I said again, "I just want to take my dog home at this point." They finally pulled me to the back and put her to sleep. I will never bring another animal to this place again. Dr. James was amazing, the staff was amazing, but Dr. Gordon was terrible and just worried about if I was going to be able to pay or not."
"I didn't trust vets because of a horrible past experience where we lost a pet due to a different vets negligence. Dr. Gordon has changed my opinion. She and her team were amazing. We thought we were going to lose our fur baby, Titan. Her level of care and love for animals is something I've not experienced with other vets. She really went above and beyond to make sure that Titan pulled through and was able to come home with us. I couldn't thank her enough."
"The Doctor there discovered my beloved cat had cancer. He did the right tests. He was also honest letting me know the tumor was inoperable. My cat and I received the best care there. A month later after my cat passed I called to let them know and they sent me a beautiful sympathy card and poem. This is the place to take your beloved pets."
"DO NOT COME HERE The absolute worst run, go to any other clinic, especially if Dr. Gosick is on call I had to wait an hour in between my dog being seen in the last dog being treated. Had I not called and asked for an update as I sat outside of my car I don't even know if my dog would've ever been sedated but I decided after $700 red bill to pull my dog for the bleeding in his mouth. I had to make a judgment call and figured if my dog was waiting 2 1/2 hours and his mouth had bled and his blood work was fine. I could risk going somewhere else. This doctor was absolutely atrocious in every being from the way she spoke to our explanation of what she was doing. It was $700 for the treatment of blood clotting bloodwork, and the emergency fee go to Medvet in New Orleans and Save The of wondering if your dogs OK it was 2 1/2 hours spent waiting for nothing. This place is trash."
"My 10 yr old yorkie fell ill suddenly. I was terrified to leave my yorkie because I was afraid he'd pass away alone at the vet. The Dr assured me someone was there 24/7 and that he wouldn't be alone. She told me she thought he had more life in him, so I left him. 3 days he was there, turns out it was pancreatitis. It was during covid and they weren't letting people in at that time. I called every couple hours to check on him and they decided to let me and my husband come in to visit. It put my mind at ease and my little buddy knew we were still there for him. That was 2 years ago, his health is good, he's going blind but otherwise has been a perky lil dog. I'm grateful for Cypress lakes for giving me more time with my best friend. We have 3 dogs and they have always been wonderful with them. I highly recommended!!"
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