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CVS
20501 Old Scenic Highway, Zachary, Louisiana, United States
About the CVS
CVS is a one-stop shop located at 20501 Old Scenic Highway in Zachary, Louisiana, offering a wide range of products and services. From clothing and convenience items to drugs and health supplies, CVS has everything you need under one roof. Whether you're looking for groceries, liquor, or just everyday essentials, this store has got you covered. With a convenient location and a diverse selection of products, CVS is the go-to destination for all your shopping needs in Zachary.
Photos of CVS
20501 Old Scenic Hwy, Zachary, LA 70791, United States
Opening hours of CVS
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
07:00 - 21:00
Sunday:
07:00 - 21:00
Reviews of CVS
"So far my experience has been good. My prescription is usually given in singles instead of larger bottles, which is a little inconvenient. But other than that I never wait too long when I go. And staff is friendly enough"
"I know times are hard and it’s difficult to hire good staff but being on hold for over an hour is unexceptional. Big pharma can get away with it because what are we going to do? We can’t go without our medication so they increase profits by hiring less staff. So much for our presidents pledge to fix big pharma."
"I had the experience of checking out at CVS without a clerk at any register. Checkout machines were available as Cash Only or Credit/Debit card only. I chose the Cash, but got stumped during my process. The clerk nearby assisted me quickly, was helpful, kind and polite. This experience assured me it may be the norm as stores are not stocked with extra employees at this time. I appreciated the help of this clerk and the check out registers ran smoothly & quickly for the heavy presence of other customers. Well pleased! Clerk should be commended as he was also helping a customer on the phone with questions about mailing a package. He was kind and helpful and patient to that customer as well."
"I requested a refill on Monday and stopped by on Saturday to pick it up. I was asked to come back 15 minutes later as it wasn’t ready. I asked why as it had been 6 days since I entered the refill request and the reply was, “I don’t know. We are very backed up.” No apology, no nothing. Unacceptable to not have a refill ready after 6 days. This is the second time this has happened after starting to use this pharmacy a mere few weeks ago. I’ll be moving my business elsewhere. Very disappointing experience; both customer service wise and given this being a national chain with all resources at their disposal to deliver the best patient experience possible. Update: my last prescription with CVS, which was a controlled item that my new pharmacy declined for transfer, was requested on a Saturday. I noticed days later in the app that it still showed pending. I tried to call the store three times, on hold for a total of two hours with no one ever answering. I then went into the store Friday to pick it up—seven days after requesting—and it was still not ready. I had to wait 80 minutes for one, thirty count script to be filled. The main pharmacist is rude and showed no empathy or care. You would think a pharmacist contributing to a patient lapsing on their medication would be a concern, but she exhibited no feelings whatsoever. I tried to engage CVS Corporate and they refused to help me, telling me to deal with the store directly. You would think they’d be interested in hearing and addressing feedback regarding their pharmacies, but apparently not. This is the worst pharmacy I’ve ever used and will never use another CVS again as a result."
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