Capital One Bank

"Me and my husband top 1 bank"

"From the service I had Friday I’m not surprised at the rating this bank has. Such a disappointment! Went to get a cash advance that they claim they don’t charge for and actually does have fees!!! They don’t explain anything and they don’t know anything. Before they try to help you find out they’re making smart remarks behind the glass. If you don’t know something, say that! They need a whole new set of tellers at this location!! This is going to make me switch banks because it’s not worth the disrespect!!!"

"Friendly and professional staff and customer service at this location. I frequently use/visit the Destrehan location that is nearest my work more often, but this one is just as great & even closer to my house!"

"This location has excellent customer service! A friendly, compassionate staff. I see low ratings based off of long drive-thru waiting times. That's because this branch gives priority to those that care to come inside for a face-to-face encounter. This I LOVE, & is the motivating reason I stay with this bank! These customers are generally elderly. I know because I go inside just for the wonderful customer service! Keep up the great work!"

"The far right side drive through ATM around the building took my debit card TWICE, and both times, “Sorry you’ll need to order a new one”. Never had that problem ever with any other banks or ATM’s"