Banfield Pet Hospital

"Banfield Always takes great care of Keaton and Kynlee!!!"

"Had a wellness plan for over a year but lack of communication has me ending it. Had a dental cleaning scheduled and was not told if I rescheduled anytime past the 2 weeks of within I scheduled the appointment, I had to pay $170 for new bloodwork. Rescheduled, was not informed about the stipulation above, and the day of the appointment I was informed to pay the bloodwork fee since I rescheduled. It was either pay now or wait until the middle of the year to avoid the cost. No manager was there to talk about the situation either go figure. Do not bring your pets here."

"My pet and I like banfield. They are nice and care for my pet. My little girls does not have issues going here."

"I have been to this pet hospital twice, once for my own dog and again for my mother's. I've seen two different veterinarians and can't tell you which I like better because they were both amazing. Everything about the experience from setting the appointment to checking in, being seen by the vet and the efficiency of the vet techs has been a welcome surprise in ease and compassion. I would recommend this business to anyone who loves their pet and expects professional treatment."

"Very disappointed with our first and only experience. We decided to try them out for a very specific shot that our current vet hasn't had in stock for a few months. I called, booked an appointment, and was told the price(based on an accurate weight), and that I could wait with(not on, but with) my dog. I get there only to find out that the cost of the service is actually almost $40 more than we discussed(right under $200), and that I can't even go back with my dog. I gave an accurate weight and expected an accurate quote. I also expected to be allowed to stay with my dog during his first time with this new office. I would not have ever scheduled my dog anywhere that I cannot be with him. However, after driving almost half an hour and the fact this is my only off day, we went ahead and proceeded with his appointment. The positive is that the appointment was very quick. I expected it to be about an hour, and it ended up being right around 25 minutes. The only reason we scheduled an appointment here in the first place was because we always hear great things about the vet we requested. The vet was wonderful and quick. The entire rest of the visit was extremely disappointing, and we will not be back for any further services. This review is not a review of the vet herself(she was wonderful, and she's the reason this review has more than one star), but a review on the entire rest of the entity that is Banfield, and my experience with them."