EFCU Financial - Perkins Branch
9210 Perkins Road, Baton Rouge, Louisiana, United States
About the EFCU Financial - Perkins Branch
EFCU Financial - Perkins Branch is a finance institution located at 9210 Perkins Road in Baton Rouge, Louisiana, United States. With a commitment to providing personalized financial solutions, EFCU Financial offers a range of services including savings accounts, loans, and investment options. The Perkins Branch provides convenient access to expert financial advisors who can help individuals and businesses achieve their financial goals. Whether you are looking to save for the future or secure a loan for a major purchase, EFCU Financial - Perkins Branch is dedicated to helping you navigate the world of finance with confidence and ease.
Photos of EFCU Financial - Perkins Branch
9210 Perkins Rd, Baton Rouge, LA 70810, United States
Opening hours of EFCU Financial - Perkins Branch
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of EFCU Financial - Perkins Branch
"Had a horrible experience with customer service over the phone yesterday however once I arrived at this branch Ms. Frazier was very helpful. Unlike the other branches I was greeted upon entering. I’ll be going here from now on before I even think to call customer service again."
"I have had nothing but problems with this bank from day 1. I have had the account for 2 months and am scared to death every time I make a deposit, it's a war to get my money. Cash or check it's never in my account. Incompetence on all levels... I can't wait for this bank to fail... I'm closing this account... after we get to the bottom of "why isn't my cash deposit in my account its been 3 days!!!"
"Hey I just got to thanks the Perkins Branch and MS Kionca Long for helping me solve a problem with my account which she made sure that we didn’t end the call without answer to as why I was short of money from my account and she made sure to give me a hour of time so that we could resolve the issue and I will stand by her side and say that she was very helpful and kind . I didn’t know her at all but once I got off the phone she felt like a person that I knew for years Thanks and glad to be Part of EFCU !!!!! Point Blank"
"Out of my entire year of banking with EFCU I have never encountered an experience like the one I did today. I asked to speak to a manager and the lady that helped me with my first situation just pointed to her office, I asked “do I just walk in there” she proceeded to get on her phone so I went ahead and walked to the office, Keoica Long (the “manager”) then very rudely asked me what I wanted. I first asked her if I could close the door because I did not want my personal business to be explained where everyone could hear. She told me no I could not so aggressively. I then still proceeded to explain my situation and she asked for my social. I gave it to her and she didn’t say anything for the next few minutes, she then blurted out “I took care of it” I proceeded to walk out the door because I felt absolutely disrespected by the way she was speaking to me and just as I was about to walk out the door I heard her say “I’ll change it back then bitch”. I couldn’t do anything but continue to walk out the door as I was flabbergasted by what just came out of her mouth. I was never once rude to her and felt attacked by her tone and choice of words. I have reached out to the area manager and am hoping to see some action taken behind how I was treated. As stated before I have never been treated that way at any branch before. Normally everyone is very friendly and helpful. Update : the area manager did reach back out to me the following day and was very apologetic. I do feel as if she will handle the situation properly and not just over look what happened to me. Overall stay away from this location because the reviews do not lie."
"This is about all of the locations. There is ONE phone number for all. I sat on hold for 8 minutes, only to have a recording come on to say that my hold time would be between 10 and 15 minutes!! This was at 1:30 in the afternoon. Your BANK should not be so hard to reach!!"
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