Tower Loan

"Not sure what's going on with the manager but she is extremely rude. Calling someone broke, even after they have said they would come pay TODAY is beyond me. I really hope she can humble herself because that ugly personality will only get you so far."

"Manager of this business is absolutely horrible. No compassion for anyone's health. I pray to God she never falls ill or falls on hard times. This business will never be profitable with her management as she is not willing to work with anyone. I guess if my husband falls bankruptcy they will get pennies on this account compared to what they would have gotten if she had just agreed to take the money we were going to pay. Stay away from arrow loans!!!"

"This company is trash. I don't have a loan with these devils and I never co borrowed on any type of loan with these people. I have no dealing with this company but they are trying to sue me over a loan that is not mines. I won't give them a half of star. I know better than to take out a loan with these people. How the hell your going to try and sue someone who has no loan with you. I don't owe you nothing. I didn't take out no loan with you. I would never borrow from you. How your going to try and sue someone who don't have a loan with you. I can't believe this company is trying to come after my money. Once again I never borrow anything from these people and I never received no money from these people. I never been to their office and I never applied for no loan with these people but they think they can come after me for something that I don't owe them."

"I rather deal with having to pull my fingernails out then EVERRR do business with this company again they tried taking multiple payments off of my card and when asked they openly called me a liar like I didn't have the transaction from my card on my phone.Then threaten us because they messed up. Long story short I would wish this on anybody AVOID ALL INTERACTIONS WITH THIS PLACE AND THE PPL Absolutely disgusted with the unprofessionalism and ppl that call themselves human. 0 stars for this "KAREN COMPANY""

"I am filing on behalf of my sister. The office that Tower Loan is taking over is called Arrow Loan. We have been trying to work with them for a while on her loan. We ended up developing a payment plan. Upon her attempting to make the third payment, they advised her that they could no longer adhere to the payment arrangement and wanted her to pay a large amount. (The whole reason for the loan was to catch up financially). They served her a judgement that she received very late. She called back and attempted to explain why she hadn’t made a payment and the folks in the office have been extremely rude with her. She is trying her best to pay them and they are refusing to do so. We both understand that she has to pay them back but she should have never been told by the manager that “you are the one begging.” She was also given three different amounts on what she owed. The customer service has horrible and extremely unprofessional that one of the service reps was told to hang up the phone on my sister. If a company wants their money back, would you not work with the client? When my sister called on Friday, she was told by one person that he was trying to cancel her loan. Instead he did a new application on her without telling her that’s what he was doing. She then got denied and they never told her that she was denied. They keep telling my sister that they will just garnish her wages. I have never experienced such grievously gross customer service in my entire life."