Express OMV Office of Motor Vehicles

"I called the DMV express in Baton Rouge March7 and 8 2024 @ 8:02am I hold on the phone until 9:30am an agent answered the phone she asked for my DL number and my first and last name to be placed right back on hold. So I patiently waited. 5 hours later I’m still on hold and all I was calling for was to get my DL reinstated so I can apply for my Texas DL. I’m frustrated and very disappointed in the service at all Baton Rouge locations.I even visited the office on March 1 to pay all my fees and was turned around stated they don’t take reinstatement payments in office or online any more. This is ridiculous and unacceptable. They need to do better."

"Although I had to stay on hold for 4 hours Ms. Lisa Stallion was great and very helpful! She reinstated my BF and I with no problems."

"The employees at this facility are very nasty. Poor customer service made me feel like I was nothing. I see why the Seigen lane office is always busy. I wouldn’t go back there if it was the last place in Baton Rouge. Please avoid these nasty women at all cost. I’ve never written a google review in my life but the experience I had did not sit well with me at all."

"Absolutely incredible service. The man in charge of reinstatements was an absolute life saver. So kind, so helpful. I will definitely use this OMV every time in the future and highly recommend it! (Have had countless bad experiences at the Perkins location) Waited there for 2 hours compared to waiting less than 10 minutes here! So fast and amazing service!"