PetSmart,

2770 FM 365 Suite C, Port Arthur, TX 77640, United States

"Went in looking for tropical fish. Signs are up that says the fish are sick, but they’ll still sell them to you."

"I had to drive 30 minutes to get here all for them to say my dog couldn’t get a service done. I scheduled & wasn’t informed on the services or that my dog needed a rabie shot. I was willing to try pet smart even with their lack of information but now I understand why they have bad reviews. Will not come here again."

"Updating review because PetSmart had the cutest Santa set up!! Still not much change in the aquatic section, we don’t purchase, but we still stop by to see if it’s been cleaned up so we can purchase We used to enjoy bringing our dogs there while we bought fish. We had bought eight fish from there, also while taking advice from the woman in the aquatics section, and our tank ended up with ich from their fish, resulting in every other fish including the sick ones purchased from them dying. Our other tank crashed and we lost all of the fish in that one as well thanks to the advice from the woman."

"I will start this off by admitting that I generally recommend smaller locally owned businesses when it comes to things like pet stores. That being said I will say that the employees here are great and very friendly. They are as helpful as can be and love on my dog when ever he is there and that is a win in his book and mine. The store brands they sell are of a great quality and while not the cheapest thing out there is it very reasonable for the quality. My family and I go here when we know exactly what we need or want to give our dog some great public social time. It is my opinion that if you are unsure of pet requirements or are looking for pet education then seek out a local shop as they tend to be more "specialized". So for general pet needs at reasonable prices or just for a great place to take your pet they are a smart choice."