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UPS Customer Center
1111 Commercial Drive, Port Allen, Louisiana 70767
About the UPS Customer Center
The UPS Customer Center located at 1111 Commercial Drive in Port Allen, Louisiana, United States, is a convenient and reliable location for all your shipping and receiving needs. Our friendly and knowledgeable staff are ready to assist you with any questions or concerns you may have regarding your packages or shipments. Whether you are sending a small package or a large shipment, we are here to help ensure that your items are delivered safely and on time. Visit us at the UPS Customer Center for efficient and professional service for all your shipping needs.
Photos of UPS Customer Center
1111 Commercial Dr, Port Allen, LA 70767, United States
Opening hours of UPS Customer Center
Monday:
17:00 - 20:00
Tuesday:
17:00 - 20:00
Wednesday:
17:00 - 20:00
Thursday:
17:00 - 20:00
Friday:
17:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"Absolutely amazing customer service. I was looked after at the DISTRIBUTION CENTER with no physical customer service area. The drivers who didn't have too took the time getting my information to solve my package issue along with the supervisor who made sure i received my item!!!!!!"
"Their software is HORRIBLE. Tried several times to get registered, and finally had to resort to downloading a 3rd party app. The phone service was just as bad...such a thick accent that I could not understand him. I had an overdue package and found out that it was because the shipper had failed to put my Apt. # on the label. I gave them the apt number and it still took 4 additional days to get to me. It was in their distribution center right here in Baton Rouge the whole time."
"On 6/16/23 UPS successfully delivered a package to my gated mail room. The next day, UPS fails to enter because they didn’t have the password to the gate… The fact that the person didn’t know the gate code confuses me because obviously UPS has received the code and distributed it to their drivers because I received a package the day before!!"
"The driver didn't even attempt to go near where I live. I was home all day waiting, all other UPS vehicles manage to access my residency. The tracking told me it was being dropped off at a location so I called. The location couldn't see it inbound and had no way to contact the driver. I called the location where it was sent from, automated help with no direction or prompt of what to say. Finally speak to a representative and I am told I cannot receive my package until Monday? Monday is memorial day and I cannot pick up my package at all until then ?"
"I had a very expensive package coming via next day air and it didn’t arrive on time. It was very urgent and not one UPS store had a clue how to help me and of course you couldn’t get through to anyone with the 1-800 number. I knew I would get more details from the UPS Distribution center. At this location, Mrs. Trish, was very nice to every person in line. She explained to me exactly what must’ve happened and that it would ship the next day. She was 100% correct. UPS also said that they would issue a refund as they did not deliver the package on the day they promised. I appreciate this kind of customer service. Will continue to use UPS!!"
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