FedEx Ship Center

"Every time I have a package delivered by FedEx, my location can’t be found by the driver. Does this happen with UPS, Amazon, or USPS you ask? No, with all other services I receive my orders. Crazy right"

"I work here so I'm biased but since you asked.... Its great. The Customer Service Agents are awesome at what they do, they are courteous, quick, and always follow up on customer requests or concerns. They are professional yet friendly, and very knowledgeable about all shipping related questions/answers/recommendations. AND... us drivers definitely couldn't do our jobs without the support they give us each day."

"They need to get a manager that knows what they are doing, I stood in line for 4 hrs to receive my package. Nothing was alphabetically done ,they sorted threw thousands of stuff in piles .took hour and a half to get things handed to people. Understanding that we had a hurricane but you seriously couldn't be more unorganized . Especially for a huge company like that! Very disappointed in the service!!"

"Due to the damage this facility has taken from Hurricane Laura. They are working from 9:30 am- 3:30pm. However, they are only doing so many individuals daily since they are digging through the facility for your items. They do ask that you bring your photo ID, tracking # and confirmation # if you spoke with customer service. I unfortunately arrived later and they were no longer accepting anymore requests for the day. So I have to try again tomorrow morning. There were people who had been there since 10 AM this morning and I arrived there at 3:15. So just be prepared for a wait if you wish to pickup your package! They will be rerouting and delivering mail again starting Monday morning."

"I visited about 3 weeks ago. The woman was very friendly and had a wonderful attitude, despite the sun shining directly in her eyes! lol She was very helpful to the customer ahead of me and myself. The hours are great too! I had to get my envelope out and the cutoff for most drop boxes was 3pm so I was relieved to see they had such extended hours. I didn't have to leave work early and that's definitely a plus for me."