New Orleans Tours (Megabus Operator)
4220 Howard Avenue, New Orleans, Louisiana, United States
About the New Orleans Tours (Megabus Operator)
New Orleans Tours is a renowned Megabus Operator located at 4220 Howard Avenue in the vibrant city of New Orleans, Louisiana, United States. Our institution offers exciting and informative tours for visitors looking to explore the rich culture, history, and attractions of this iconic city. With experienced guides and comfortable transportation provided by Megabus, guests can enjoy a memorable and hassle-free experience as they discover the charm and beauty of New Orleans. Whether you're interested in a guided city tour, a culinary adventure, or a spooky ghost tour, New Orleans Tours has something for everyone. Come join us and let us show you the best of what this unique city has to offer.
Photos of New Orleans Tours (Megabus Operator)
4220 Howard Ave, New Orleans, LA 70125, United States
Reviews of New Orleans Tours (Megabus Operator)
"Contracted with NOLA tours for wedding bus service. Evidently, their buses all had mechanical issues, so without telling us, they subcontracted with another bus company (at a much reduced price). One bus driver arrived late, another bus arrived with the seats down and the driver couldn't get them up, the 3rd bus was loaded with passengers, but the driver abandoned the bus to help the other driver. Passengers were locked on the bus for 45 minutes with no update and no way to get off. The wedding started more than 45 minutes late because buses didn't arrive. Yet we had to pay for caterers, bartenders and lost 45 minutes of reception time due to the bus issues. NOLA Tours blamed the wedding coordinator, the other bus company, everyone but themselves. When I disputed the credit card charge, NOLA tours sent a response (thinking I wouldn't see it) saying they came off great because. even after issuing a partial refund (much less than I'd asked for), they still made a profit for "a service they didn't provide". Do not use them"
"Rented with them for an event on my wedding weekend. They were prompt, thorough, fair, flexible, and easy to get in touch with. Definitely recommend if you have a couple dozen people to more around New Orleans."
"This company is the most reliable and cheapest in new Orleans, the drivers are so nice and friendly. The ride was a safe and smooth coming and going. I would highly recommended any one to New Orleans Tours."
"New Orleans tours has got to be the worst motor coach company I have ever dealt with and I have been a travel professional for over 12 years. They cancelled a day of our groups (school) trip with 3 days left to go before the group left for New Orleans from New York State. They had had the full itinerary for months before and the confirmation and payment information 10 days before they cancelled that day. They also were no help whatsoever in trying to find us a replacement bus for the day that they cancelled. Run...... don't walk away from this company as they are unreliable and unprofessional as they also do not adhere to their contracts. If it were possible to give them less than one star I would but you must have one clicked to submit a review....!"
"HORRIBLE, HORRIBLE & HORRIBLE!! DO NOT use this bus company under any circumstances!!!!! We contracted for 2-55 passenger buses and 2 tour guides for our family reunion March 2012 for our reunion July 2013. Appears to be lots of employee turn-over at this company. Our contract was breached by this company. Ed Johnson, company manager admitted that they had "dropped the ball". The company failed to request tour guides for our tour & ONE of the TWO buses bared no name for the first move and the second move, NEITHER bus disclosed New Orleans Tours on the sides. Our tour (if you could call it that) was doomed before it ever got started. Ed Johnson admitted to us that he was aware of our situation on Saturday; however, he never made any attempts to contact us with any apologizes to our group of 75. It took us making a surprise visit to their offices on Monday before leaving town, to express our dissatisfaction of this bus company, and to see what sort of compensation could be had. We are still waiting to hear back from Mr. Johnson, who supposedly needed to speak to his "higher ups" about what more could be done to bring resolution to this matter. This company's business practices are just unethical and Ed Johnson and staff are unprofessional. A huge part of our reunion (city tour) was lost. We will never be able to recoup the time or experience we all anxiously anticipated, after 2 long years of planning. Like the previous reviewer, I too will be contacting the Louisiana Attorney's General Office to file a formal complaint. The disposition of the person in charge, Ed Johnson was just lackadaisical. You managed to ruin that part of our reunion, Mr. Johnson, but rest assured, it will not go without accountability and penalty to that atrocious company you call New Orleans Tours."
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