Baton Rouge Cargo
2808 Court Street, Port Allen, Louisiana, United States
About the Baton Rouge Cargo
Baton Rouge Cargo (BRC) is a service organization located at 2808 Court Street in Port Allen, Louisiana, United States. While we utilize trucks and CDL drivers to perform our services, we consider ourselves service technicians rather than just truck drivers. We prioritize courteous handling of high profile shipments and maintain a disciplined driver training program, as well as full-time fleet monitoring using advanced technologies uncommon in our industry.
With warehouse facilities in multiple markets and over 300,000 sq ft of space under management, BRC is equipped to handle a variety of consolidations, distributions, and long-term storage projects. In addition to delivery services, we offer full assembly for heavyweight and bulky business-to-consumer eCommerce products, including fitness equipment, furniture, home appliances, big screen televisions, and bicycles. Our assembly services include installation, setup, syncing of smart devices, and debris removal.
Whether you require a one-man or four-man delivery team, BRC is here to support you with even the most challenging deliveries. Contact our team today for a quote and experience our exceptional service firsthand.
Reviews of Baton Rouge Cargo
"I understand that this company has several locations in Louisiana and I've seen very bad reviews about locations other than New Orleans. My experience was with the New Orleans based drivers. I was notified of the delivery before hand and they were within the time frame given. Derek and Tramaine were courteous and professional. I live at the end of a long gravel driveway which they backed down practically to my door. I've had other delivery companies leave my furniture on the side of the highway. They went above and beyond to deliver my heavy furniture safely in my home. I couldn't be a more satisfied customer and highly recommend. Thank you again, Derek and Tramaine!"
"Tracking and communication is terrible I had a massage chair coming from Chino ,California tracking was good til it got to Dallas , Texas thats when this company took over and their was no tracking and was suppose to have 3 day delivery while i was on vacation which would of been Friday 7,July, 2023 so i got a notification saying it would be held up and wouldn't get it til Monday 10,July, 2023 so i took 2 extra days vacation so i could recieve it on Monday the 10th so July 10th and 11th went by still no delivery then i get an out of state call from Baton Rouge ,Louisiana i did not answer cause i was not do business with anyone there ( thought it was scammers) til i looked up the phone number and found out it was this place calling for a good time to deliver All this information was given when i ordered the chair to leave it on my porch no personal contact needed so then i find out it has been at their tulsa location since July, 7th 2023 the initial day it was suposed to be delivered and they did not call me mind you til Tuesday July,11th 2023 and wasn't delivered til Friday July, 14th,2023 so i wasted vacation trying to be home when they said it was supposed to be delivered and they actually held on to it in Tulsa ,Oklahoma For a full week before finally delivering it . For this i give you a mius - 200 for a very bad job done . Dont do business with these people unless you don't care when it gets delivered or you will be disappointed."
"I would give this company 0 stars if it were an option! I had a scheduled delivery between the hours of 10 AM and 2 PM. At 1:45 I called to see if the truck was on the way or even close, at that time I was informed they were over an hour & a half behind schedule! No one had the decency to call me and let me know earlier that the truck was running hours behind! A four hour window is a pretty long time to sit & wait for something in a home that’s not even being lived in, much less 6 hours! Absolutely horrible customer service & communication!!!!"
"Shady services.Had same air conditioner delivered less than a month ago. “New policy can’t deliver on gravel road”. Driver said he couldn’t pass his truck in a puddle! Come on really? I paid for delivery but I’m told I can pick it up tomorrow! If I can drive a Ford Focus thru the “puddle”. Surely they can!!!"
"So scheduling was great and Amy was extremely helpful. However, I paid for white glove delivery and I got filthy paw prints all over my brand new white linen bed from Ethan Allen that was delivered the previous day! It appears to be ink and it’s not coming out. When I called to complain, the lady said —not our problem — call the shipper. If their delivery people had washed their hands I wouldn’t have a problem—now I need a new bed or a new bed rail."
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