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DHL Express ServicePoint
9250 Wallace Lake Road, Shreveport, Louisiana, United States
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About the DHL Express ServicePoint
DHL Express ServicePoint, located at 9250 Wallace Lake Road in Shreveport, Louisiana, is a finance and post office institution offering international shipping services. Customers can ship now and save 40% on international shipments with the Promo Code GREEN40. In-store discounts are reflected in displayed prices. All shipments are subject to DHL's Terms and Conditions of Carriage. Customers should bring a valid government-issued photo ID when sending or picking up a shipment. Proof of value may be required for non-document shipments. Duties and taxes at the destination may be the responsibility of the receiver, as per local regulations. DHL has the right to open and inspect shipments without notice for safety and security reasons. Certain medications and electronics may have restrictions when shipping to specific countries. DHL Express is known for fast transit times, but this depends on the destination country and its Customs processes. The cost of a shipment may be based on its volumetric weight rather than its actual weight. Customers can use their own packaging but should leave it unsealed for inspection. DHL Express has been recognized as the No. 1 World's Best Workplace for 2022.
Photos of DHL Express ServicePoint
9250 Wallace Lake Rd, Shreveport, LA 71106, United States
Opening hours of DHL Express ServicePoint
Monday:
09:30 - 18:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of DHL Express ServicePoint
"DHL is the absolute worst delivery company. Such a hassle to deal with. Delivery driver does not follow directions and customer service is rude"
"To preface, I read more bad reviews rather than good reviews which made my heart sink regarding obtaining my shipment on time. I decided to watch the DHL website regarding my package, and while yes- it was placed on a hold, however the hold was very brief. I received my package well within the delivery range (earlier in my opinion) and it was delivered during a terrible rain. The driver was very friendly and professional. I feel that people are quicker to write reviews from a negative aspect rather than a positive. If you are receiving a delivery from this location- consider giving them a chance. Be kind and courteous to who you come in contact with and they’ll enjoy their job a little more."
"Edit: I have since gone into the store. They had a number posted that you could call for pick ups (if no one was out front). However they also had a button/pager you could press. Someone came out and got my information. A few minutes later they let me know it'd be a minute that my item was on the truck still. Maybe took ten minutes, but it wasn't bad at all (I should mention it was scheduled to be delivered to me and I just showed up cause I saw it was at the location). I've never gone into the DHL office, but I've had monthly packages from Japan for about 14 months now and they have always shown up on time. I usually request they knock loudly and they always do. When I've done signature release they take photos of them leaving it at the door/the apartment number, etc."
"I received a package delivered by DHL today that was meant for my neighbor. This is the second time this has happened. I delivered the package the first time, but not today. The delivery person did not ring the doorbell. Just left it at my front door. I called DHL and using the tracking number there was a message that the package was delivered to the right person and he/she had signed for the package. All lies. I would never want a package delivered by this company. They need a negative rating."
"I got an email from the seller telling me that somehow, my household had denied the DHL delivery. I tried to call DHL to arrange a pick-up. I waited about 9 minutes for somebody to answer me over the phone, and no one ever answered. I went to the DHL office. Inside was a young man sitting in one of the two seats available. Nobody was at the front desk. I waited and waited maybe a little past 15 minutes. I never saw anybody, except one male worker that skipped out to drop something off to a car pulling through. I left. There were cameras in the top corners...somebody had to have known I and this man were there, and I don't understand why no one ever came to the desk. I did not get my package until a week later than necessary. If I had the option, I will never deal with DHL again."
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