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Mel Malone - State Farm Insurance Agent
1401 East Judge Perez Drive, Chalmette, Louisiana, United States
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About the Mel Malone - State Farm Insurance Agent
Mel Malone - State Farm Insurance Agent is located at 1401 East Judge Perez Drive in Chalmette, Louisiana, United States. This insurance agency offers a range of services, including buying insurance for boats and yachts, learning about liability, and tips for rural road driving safety. Their mission is to help people manage everyday risks, recover from the unexpected, and achieve their dreams.
The team at Mel Malone - State Farm Insurance Agent includes experienced professionals like Pat, who has over 25 years of insurance experience, Peola, who brings a positive and professional attitude to customer service, and Charlene, the Director of Agency Operations who ensures everything runs smoothly behind the scenes.
For those using a screen reader, assistance is available by calling (504) 279-3276. Life insurance and annuities are issued by State Farm Life Insurance Company, and deposit products are offered by U.S. Bank National Association. The agency also offers pet insurance products underwritten by American Pet Insurance Company and ZPIC Insurance Company.
State Farm reminds customers to consult with a tax or legal advisor for personalized advice, and to be cautious about sharing sensitive personal information. Overall, Mel Malone - State Farm Insurance Agent is committed to providing top-notch service and helping customers protect what matters most.
Photos of Mel Malone - State Farm Insurance Agent
1401 E Judge Perez Dr, Chalmette, LA 70043, United States
Opening hours of Mel Malone - State Farm Insurance Agent
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mel Malone - State Farm Insurance Agent
"Pat is the best courteous, patient explains in details."
"These people used to be friendly but that woman peola la somebody is a joke! Mel malone helped my mother for decades. Now that my mom is deceased I have to contact the office for various things. This women acts like I owe her something. First she barks I have to go into the office to close my Mom's homeowners policy. When I tell her I live in a different state, she says I have to sign some paperwork. Then she sends me an email with 10 gifs including her face with no attached paperwork. The email says to just reply I want to cancel. Then the act of sale got pushed back a week out of no fault of ours. The buyer did it. I call to cancel and miss attitude calls me back and says call her at the act of sale because she can't be bothered if it gets pushed back again. It took 3 days and a complaint to the main office to get them to respond in cancelling the car insurance. How long will it be after the act of sale that she is bothered to send another email to me that says, "you want to cancel the insurance?" She said she had all that paperwork she sent me. I asked her, "What paperwork? There was no attachment of paperwork. You just asked me to reply yes in an email!" If you are considering this office for your insurance, reconsider. Lasomebody woman will treat you like garbage."
"I don't know what happened to this office The women in this office will smile in your face and stabb your back. I went in multiple times to pay my bill they kept telling me I was paid up and my auto draft was set. I knew something was wrong. I finally received a letter stating that I have cancelled when I called about it I was told again not to worry we just spoke, your auto draft is set for when your time is up. Time came and it was not set. I even made them print temporary id cards every time I went in to prove I was in there. I love state farm but this particular office needs some attention from the upper management. I was forced to switch to a different company because of these actions. I hope they treat the rest of the public better than they did me. Good luck and God bless."
"My family and I really appreciated our time speaking with Ben from State Farm. He made us feel very comfortable talking with him about our insurance needs, and their surprisingly low rates. This seems like a great company which we look forward to doing business with in the future."
"The team members at Mel Malone State Farm have always been very helpful every time I have called the office or needed attention regarding any matter! They are polite, friendly, and eager to help. Anytime I’ve submitted a request to them, the task is handled professionally and quickly. I highly recommend doing business with this office!"
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