Walgreens Pharmacy 1826 North Broad Street, New Orleans, LA 70119

"The staff are clearly doing their best generally, but they don’t answer the phone which is really bad for a pharmacy, and Walgreens is a miserable and greedy corporation, so it’s really just a lose lose"

"They don't answer phones for 20 minutes, switching my prescription now. Do not call them, they are rude and don't have a clue how to help people, hope this location closes."

"The service at this location needs improvement,because you are serving people that or in need of medicines and help. So when a person is on the phone please do your best to get to them. A person that have been a customer at this Walgreens for years. Have a good day"

"I received such poor service at the Walgreens Pharmacy. I arrived slightly late for COVID test but waited over 10 minutes for a technician. At the time no one was in drive-thru line. I explained to pharmacy technician Kia Lyons that I was visiting from out of town and required testing to travel in the morning. However, her attitude was curt and she kept saying I was late and couldn’t receive the test. I explained why we had arrived late for appointment and that we had waited 10 minutes. I then asked for a manager at which she said she was the manager. After further discussion, I requested the store info and manager card at which she explained was senior technician. I then asked again for the manager as I’ve taken over 50 COVID tests at Walgreens and have never had an issue or this type of attitude from employees. She then asked Tylasha the pharmacist to come to the window who was also not helpful. She explained it would involve more time and take too long to administer and run the rapid COVID test. In the 15 minutes we spent discussing the matter the test could have been administered and done. They were more concerned with pressing the issue of timeliness than being helpful to the customer and making snide comments. By this time a few cars were behind us so I elected to leave rather than escalate the matter. However the pharmaceutical team could use improvement and be more professional and considerate dealing with customers especially during this time of a pandemic and rise in COVID cases."

"Worst pharmacy! Their speaker box broke so they impatiently yell at you through the window as they play very loud music from the speaker outside above the window. Girl literally just yelled “your insurance isn’t covering a prescription that’s $1100” I say, which one? She yells, “you take it vaginally!” As I keep asking which med she is yelling this at me on repeat as a man inside is leaning to see who she is yelling to… Thanks, infertility is difficult enough. Fix your speaker box Walgreens!!!"