Uniforms by Logo Express - Store 001

"Horrible phone service no one usually answer the phone here you will always be caller #2 than they'll hang up when you're next to speak to someone how is this a business"

"I ordered gray Elan Academy shirts for my daughter from the Gretna location and the shirts that came in were blue. My daughter cannot wear blue because she is in the 6th grade. We went back to the location and were told the most they could do is reorder and it would take another 7-10 business days. Keep in mind she now only has 1 shirt and they are basically telling me she needs to go another week with only 1 shirt even though they incorrectly did her order . Also, they could not express it even tho it was their mistake. I will never shop here again for school uniforms."

"The whole Uniforms by Logo Express operations in the NOLA area needs refining. The lines are so long and they often do not have what customers need in stock. They NEVER answer the phones, which would alleviate the long lines because people would not waste gas to pile within uncomfortably close quarters with other customers, only to be told they are at the wrong location for their kids’ schools or that they are out of stock. The employees are overwhelmed with responsibility in store, so at the very least the website should be more informative."

"The guaranteed delivery time period was 10-15 business days. It’s since been 30 business days, and still no delivery on an order with only 2 embroidered shirts! I have had to follow up with the company to inquire about the status of my order multiple times instead of them informing me that my order is behind and a new anticipated delivery date."

"Frustrating does not begin to express dealing with this company. They are closest, so we work with them. On occasion, we get decent service. The norm is much like most of the reviews here being told they have the wrong company. It is usually a bunch of what appear to be 'kids' (high school, maybe college) running everything and usually only one is helping customers while the others are clearly trying to 'look busy'. I don't get calls saying my items are ready until I call in to check on orders that have taken longer than they should. Pricing is the norm, but the customer service has steadily declined in the past years. Quality of the product is good."