Saints Team Shop 1500 Sugar Bowl Drive Saints Team Shop - Mercedes-Benz Superdome, New Orleans, LA 70112

"If you have stated hours at your business when you will be open, then you should be open. At least turn off the lights and save some money if you’re not actually open. Disappointed."

"Stopped in on a Saturday at 10:25am. Store hours 10am-3pm. Store was locked lights on, no one around. Tried calling several times, no answer. No sign on the door to say they were closed. Highly disappointing."

"Went to the Saints shop today during the pre-season game vs the Chiefs. Backstory: I have been looking to get a Jamaal Williams (aka Swag Kazekage) jersey since the moment he joined! Had 0 luck ordering from usual places and online joints. I had one ordered from the general NFL shop but had to cancel because ordering in May they had me waiting till September for it to come in! Well the folks in the Saints shop got me a Jamaal jersey within no time at all! They set me up with a custom jersey, made it right in front of me at the shop. All of the people were super helpful and nice, great staff there. They were super busy but I had my custom jersey within 15-30 minutes (the guy working on it was super detail oriented and thorough- which I loved to see). Would recommend heading directly to them if you need a jersey, particularly a custom one of a player that doesn't often get stocked."

"We were in New Orleans for vacation. Were hoping to get some Saints Merch. Hours online showed they closed at 5pm. Walked across New Orleans to get to the team shop. Arrived at 4:30p. Doors were locked. Sign on the door said they were open until 5pm. Called, no one answered. Waited until close and no one ever did show up. Hate to say it but seems like more often than not things are this way any more. No one cares, customer service is dead. We were really bummed, we wanted to get some Taysom Hill merch."

"I have been coming to this shop for years. But today was a horrible experience. The lady that was attending the store was horribly rude. They were doing construction and would not allow us to look at the women's or children's clothes. She basically threatened me not to come to that side. Also I was disappointed in the lack of player Jerseys. I wanted a Cam Jordan jersey and there isn't a single thing it that store with his name on it. Like I said every trip we have made we always made it a point to come to this store....never again will I waste my time...very disappointed"