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Unum
8485 Goodwood Boulevard, Baton Rouge, Louisiana 70806
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About the Unum
Unum is an insurance agency located at 8485 Goodwood Boulevard in Baton Rouge, Louisiana, United States. They offer leave management services through an advanced digital platform, providing elevated employee experiences and making it easier for employees to plan leaves, receive benefits, and return to work smoothly. They also offer simplified benefits experiences from enrollment to administration, and help maximize benefits ROI through HRIS integration. Whether you have Unum coverage or offer Unum coverage, they are dedicated to serving your needs. Their secure website provides information and tools to help you make the most of your relationship with Unum.
Photos of Unum
8485 Goodwood Blvd, Baton Rouge, LA 70806, United States
Opening hours of Unum
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Unum
"Terrible customer service!!!! The representatives they hire have horrendous attitudes, lazy and arrogant! I filed a complaint with Better Business Bureau, Consumer Financial Protection Bureau and the Departments of Insurance in the state of Mississippi about how they double charge customers. If you have insurance with them, watch your Explanation of Benefits. I had Dental/Vision with them on draft and they took out the money twice. When you get work done on your teeth they don't want to pay what they are supposed to pay."
"If I could give them negative stars I would. This is the worst company to get insurance from I would find a new dental policy but I had this policy almost three years where the best of my benefits start to apply. They are doing the most to cancel my policy since January because it's no longer available. I basically have to force they to take my payment. *The most horrible customer Service representative ever. Jewell and Sharon need to be retrain or not work in Customer service."
"Would have given even less of a score of possible. Been a loyal customer for over 4 years, never miss a payment yet when my card gets cancelled due to fraud they drop my plan. Then when I call back they deny me being able to even buy another plan because it is now discontinued. This company, they are in sympathetic and do not care about you, only about your money."
"It's unfortunate that I have to give at least 1 star in order to warn other potential customers to this company. Every dental provider I saw while insured with Starmount said that they had trouble and/or were unable to contact the company regarding benefits. Beware that the insurance policy is annually auto-renewing. If you are reading this after you have selected this terrible insurer be certain to cancel prior to the the 1st day of the 1st month of the renewal. It's like talking to a brick wall when trying to ask for flexibility in this policy. Terrible company, terrible policies and terrible service; 1 of the worst out there."
"Worst experience in trying to recevie coverage. I submitted my application in the appropriate time frame to ensure coverage for the following month. My application was never reviewed or processed until I called and was inquiring about the status. I never received any information in the mail regarding my coverage and insurance cards. I called and was notified that I was missing some information on the application and if I fill it out and scan it to him my insurance would still be effective for that month. I made sure because I scheduled my daughter for an appointment. I arrived to the appointment and still no insurance and we walked out without being seen. Appparently the application was still sitting in the inbox/desk and no one from processing even took the time to reach out to me regarding the missing information. If you consider AlwaysCare just know you may have to call on a daily basis to make sure they have you in the system correctly and know your effective date so you will not experience what I had to. I wasn't even in the system at all!!!! Waste of my time!!"
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