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Citrus Creek West
5323 Citrus Boulevard, River Ridge, Louisiana, United States
About the Citrus Creek West
Citrus Creek West is a premier institution located at 5323 Citrus Boulevard in River Ridge, Louisiana. Our facility offers top-notch amenities and services in a beautiful and serene environment. We provide a wide range of programs and activities to cater to the needs of our residents, ensuring a comfortable and fulfilling living experience. Our dedicated staff is committed to providing personalized care and support to each individual, promoting a sense of community and well-being. Come visit Citrus Creek West and discover why we are the preferred choice for senior living in the United States.
Photos of Citrus Creek West
5323 Citrus Blvd, River Ridge, LA 70123, United States
Opening hours of Citrus Creek West
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Citrus Creek West
"Emily is the sweetest person ever ❤️ she will go above and beyond. Loved these apartments. Thankyou Emily for your kindness it doesn't go unnoticed !"
"My husband and I have a few complaints about Citrus Creek West. Prior to signing a lease with the the office staff was very tentative, which was one of the reasons that we decided to sign with them. But, once we signed the lease they suddenly were very unresponsive. We had a few issues throughout the first few months of living there. All of these issues we had called and emailed about multiple times and never got responses. The first being our AC. I understand in Louisiana the summer time is hot and this often causes issues with the AC keeping up. However, this issue was not mentioned to us during our tour or during any time before signing. Once signed we began receiving emails saying they were doing their best but it was out of their control basically. As someone with an autoimmune disease, this is something that I wish would have been drought to our attention beforehand. It was at the point where our apartment was consistently at 79+ degrees. Second was that when we moved in our alarm system was broken. It took them almost a month to come out and fix it. When they finally fixed it we were not given notice that someone was coming into our apartment to fix it. They gave us a new alarm system with a brand new code and set the alarm but did not give us the code. So when we got home from work the alarm went off for 45 minutes straight before we got ahold of the after hours office to help us resolve this. When brought to managements attention she told me, “next time I’d go home during the middle of the day when we’re in the office to make sure it works correctly”. As we both work 9-5 jobs, this was not doable. The last and by far the worst issue we had was that they did a routine check of the bathrooms and plumbing. I get home from work and our bathroom was clearly flooded as all of OUR bath towels were all over the floor and the toilet cover was left off the back. When told to management, she replied “oh yeah they told me they flooded an apartment but I couldn’t remember which one so I couldn’t make y’all aware”. This to me is extremely unprofessional and shows the lack of communication and care they have for their tenants. When all of my issues were brought to the attention of management there was never resolutions or apologizes. Just excuses. We ended up luckily finding a home and breaking out lease early. I will never recommend Citrus Creek to anyone."
"Such great service!! Emily at the front desk really welcomed me to the area. She really helped me find a place and get paper work moving quickly. I work for Buckle and I’m relocating with my promotion and had to move within a week. They were really on top of everything and adjusted to my moving needs. Would recommend to anyone wanting great customer service."
"Laura in the leasing office has always had my back since day 1. The whole two years that I’ve lived here she would always listen to my problems and personally make sure they’re taken care of. She has never made me feel rushed and was genuine 100% of the time. Having someone like this in your corner has made living here so comfortable and easy. Please promote her and give her a raise."
"Emily in the leasing office will have you falling in love with this place. It’s gorgeous with updated granite and cabinets. But those old white appliances threw me off. There are detached garages available for lease. The gates stay closed which is great."
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