Bella of Baton Rouge 10100 Goodwood Boulevard, Baton Rouge, LA 70815

"Have lived here in May 2021. Maintenance is non-existent & management is very hard to get in touch with. Multiple calls daily to just get my lease renewed! Main office's roof is caved in so can't even see anyone in person, garbage & debris strewn everywhere (zero maintenance), any issues you have you're on your own cuz again no maintenance. Mail boxes are all busted open & vandalized. The property was seized by the sheriff's office several months ago but I wasn't asked to leave or anything, they got new management, which honestly isn't any better. Multiple units & buildings abandoned & being squatted in by homeless people, even had an ambulance at one abandoned building nearby recently! Found used syringe next to kids playground. Not renewing my lease. I'd leave zero stars if I could."

"My apartment flooded with sewage and the apartment refused to come and clean it up. I gave a notice to vacate many months ahead of my departure because of the poorly maintained unit. I moved and was charged 3000 for breaking the lease. This amount appears as though I never paid rent and I paid every month. I was told later after moving out that this entire complex flooded when it was under a different name"

"The office staff and maintenance are terrible. The office never answers their phone. I’ve been contacting them since the beginning of February about a leak in my kids upstairs bedroom. I’ve submitted 3 maintenance requests, called, and gone into the office personally multiple times. I was told multiple times that someone would be by to have a look at it and nobody’s ever came. The leak has been progressively getting worse and still nothing has been done. To top it off the roof in the office building for the complex just caved in last week. They don’t respond to any maintenance requests at all for that matter. The dishwasher has been broken since I moved in. I also had to hound them to get them to fix my ac which was broken prior to move in day and wasn’t actually fixed until the next week. I moved in July 1st of 2022. I was never notified that our mail boxes were broken and that mail was being sent to the local post office. The post office then stopped accepting our mail and everything was being returned to sender. We just recently got new boxes and can have mail sent here after over 6 months of waiting. The list goes on….."

"EDITED TO ADD: they have now refused/cant fix the mailboxes and usps WILL NOT deliver our mail. So we have to drive to the coursey branch and pick it up. And we were not notified of that I had to go on a freaking scavenger hunt for all the packages and mail I'm missing including 2300$ in medication that didn't get delivered and subsequently went bad. Still no maintenance/ no pest control/ no pool/ So I have been here 6 going on 7 months. But the dishwasher hasnt worked right since my second week. However the entire place is under foreclosure, BR sheriff's department seized it. We don't know what that means for us tenants yet. However I've had multiple items stolen off my doorstep and mailboxes are unkempt and damaged to the point the post carrier cannot put parcels in the lockers which allows them to be stolen as they just drop them off in the hallway. I've had a package stolen literally within 20 minutes of drop off I pay for pest control but I have not once seen anyone come spray my apartment, so I've sprayed myself to keep bugs away. I've had an ongoing issue with drain flies(I go through a fly tape every 2 days and that's with keeping bleach in the kitchen and tubs) and the occasional roach. I've been told it's the pest control company's fault. Most everyone is quiet, however my neighbor harassed me for months and nothing was done. I've had no key to my backdoor since I moved in. The paint and ceiling texture is now falling off, their automated rent portal screwed up and now that we have been through 4 different managers the new one just tells me she can't help me right now but rest assured you won't be evicted. I paid it to protect myself but this company sucks"

"If I can give more than 5 stars I would. I have found a place that I can call home. Belle of Baton Rouge is the best property in Baton Rouge. The staff is very helpful and friendly. They treat you like family and I love it. The customer service is remarkable. The staff really cares for the tenants. It is very quiet and peaceful. I have been enjoying my stay here and I would really recommend Belle of Baton Rouge to all."