It's A Small World Childcare

"Somebody really should do something about how badly run this place is. 1st you have to wait 48 hours to talk to someone but if you're late on your payments They are very quick to call and threaten you with jail time or repossession of anything you own but don't want to help you or hear the facts you're the facts what a joke"

"I had a case open for 3 years and got a letter in the mail saying that they couldn't find the dad even though they had all the information which would have been current had they dealt with it 3 years ago. Service is terrible when you call. Questions and processes are not explained clearly. Literally had this open case for 3 years and nothing was resolved at all. Complete waste of time. Not to mention apparently nobody reads these because nobody is doing anything to fire or replace any of the staff here"

"They're quick to start child support payments but when it comes to stopping payments, its way more difficult than it should be. These "lawyers" call from blocked numbers early in the morning or late in the day since the hurricanes hit and give very little information on the process of stopping payments. They have a P.O. Box 16777 Lake Charles, La 70616 that apparently NOBODY ever checks. Waste of time and ppl who lack knowledge of proper procedures."

"Useless! They can’t tell me what my user ID is because they have no access to that so I have to go through a whole long process every time I need to call and wait on hold forever just to be told “I don’t know ma’am we are just the call center but your case worker has up to 48hrs to call you.” So what’s the freaking point of a call center. Texas is way more organized, less time consuming, and fast to get back with you the same day!"

"The situation I went here for was handled in an orderly fashion and an timely manner. My case was sought after and handled by the most beautiful women there. Though I only had to have one visit it wad very nice... I can see being there too many times can be stressful on a parent. But they made it a lesson learned. Thank You So Much Child Support Enforcement for making sure our kids get what they deserve!"