Our Lady of the Lake Children's Health Pediatrics at Perkins 12525 Perkins Road, Baton Rouge, LA 70810

"There is very little good that I can say about this clinic. I went there to get treated for a severe back spasm. Could barely walk. The staff , especially the front desk, were rude, unsympathetic, and downright ghetto! The office manager refused to take me to the back when I made remarks about the lack of professionalism. I ended up getting a refund of my co-pay and going to a different Urgent Care , where I was treated much better. I don't know who owns the Lady of the Lack, dba Convenient Care, off Perkins, but they apparently are okay with low standards with regards to service. Do not go here if you are in serious pain or require immediate attention."

"Always a fast appointment. Very thorough."

"Great service, from the receptionist, to the nurse to the doctor...loved it...so glad I chose this place for my kids. Dr. Flechas is a sweet lady and know how to get kid's trust."

"It’s unbelievably apparent how the majority of the office staff does not want to be there and how little they are willing to do to get you off the phone or out of the office. I hate to categorize everyone the same because the lady who sits in the front middle desk is always there to greet you with a smile and very helpful. Dr. Grier was also excellent every time we saw her, I have no complaints about her I ultimately switched my daughters pediatrician due to the office and nursing staff at this location. It seems as though they will hire just about anyone to work a position that does not require a medical degree. I finally decided even though we loved our pediatrician it wasn’t worth continuing to visit her at this office if we were going to run into a roadblock with every problem we had. For example I once called three days in a row repeatedly to get a prescription cream refilled and talk to a nurse only to find out that finally on the fourth day the cream was refilled and still no one called me back. (I found out the cream was refilled because CVS texted me saying the prescription was ready.) Once again we loved Dr. Grier but I would not recommend this location to anyone because of the office staff."

"My daughters, ages 21, 16, and 12, have been patients of Dr. Reed since they were newborns (my 21 year old has since moved away to college). Dr. Reed has been so good to my kids and our whole family, calling personally to check on them when they were sick, never making us feel rushed, and just the epitome of a pediatrician. I have no idea why the person below added one star without an exclamation. I would recommend Pediatric Medical Center (especially Dr. Reed) to everyone who has a child."