Shell

"Just went in at 2:30 pm as was told that da lottery machine was down for da day. After watching me like I was going to steal something."

"At 1150 a.m. today, there is no washer fluid or paper towels to use for cleaning your windshield. I commented to the cashier about this and the reply was I am only one person. The pump says insert card or begin fueling. After waiting for the clerk to turn the pump on, my wife went in to prepay so we could get some gas. I ask why have the saying if the station could not honor the saying. Attendant replied I am only one person. I was going to get a cold drink from the cooler, but there was only lukewarm drinks. I ask the attendant if he was aware of the cooler not cooling down cooler products. He replied, yes, there was a mechanic on the way. I went to use the restroom. After the door opened, I turned around and left. I decided the attendant was the only one working and he would get there sooner or later. The manager/owner of this business has a lot to fix today. I dont think the station ran out of towels and washer fluid since shift change. I doubt if the restroom got that disgusting since shift change. I can see where the cooler would malfunction, but someone did not follow up on other persons tasks. What an embarrassment for the community to put up with if this is an ongoing concern."

"I went into this location at around 7:50pm on 05 11 2018,friday night! First of all I notice a young African American staff member smiling in her on world as she had her ear piece in her ears on her cell phone!As I walked up to the counter, she kept smiling as she was talking to her boyfriend! I wasn't greeted as I walked in nor as I was at the counter trying to purchase today's newspaper.I handed the staff member a $20.00 bill, and her response was "is that all you got"you don't have a $5 dollar bill player. I said to her first of all "I'm not your player",and that's not good customer service by calling a customer a slang name or anything than that. Well she responded with a vindictive smile, I don't have any change for you be $20 dollar bill. I was so disappointed of the way she spoken to me and never once explain to me why she couldn't it wasn't going to let me use my $20 dollar bill! As I was walking back into my car, I notice she had the customer thathat was checking out after me, put the newspaper back on the rack. This staff member is very lazy and don't care about paying customers at all. I would never patronize this location again until the staff members especially tthis particular staff member, understands that without good customer service,you wouldn't be having a job! I would not recommend my family or friends to this establishment until the staff members are giving good customer service as it should be!"

"Horrible place to work. The manger at the cousins shell tried to sell iteams from her second business on the side which is a sex toy business. The staff at the hq will promise you something then fail to deliver on that promise if you don't keep on them. An if you do they take it as a threat and will give you the minimum amount possible. I say if you want to work for a gas station go head just don't work for any that is own by the DIAZ company"

"Rude employees , I always get gas there and use my fuel perks to get 20 gallons of gas and today the cashier stated no one does that and she couldn't even do simple math with me telling her exactly what to subtract and , multiply and add !!! She was rude and continued to roll her eyes at me and argue and told me to get back in line after I figured it out. If I wasn't on e I would've left and went to a different gas station. This was sad. I don't know which was worse her bad attitude or lack of education. Smh. I won't be back and I will spread the word !!! Never again !!!"