Petco

"I have had 2 bad experiences at this location. For both visits, the groomer was rude. For his first service, they frizzed his hair. He looked like he had been electrocuted. Oh, but this last visit will be my last one. She was irritated that I had arrived early. "You're 30 minutes early, and I won't be able to start him until his time." I told her that I was aware of my appointment time and that I was dropping my puppy off so that I could go to work. I told her that I wanted to upgrade his shampoo and not cut him too low. I selected his cut and left. When my son picked up my puppy, we did not recognize him. She cut off his eyelashes and cut him all of the way down because she said that he had matting on his legs. She never contacted me before proceeding to completely cutting his entire body. I also feel that my puppy did not get a good service because he was jumpy/skittish and scratching a lot for several days after his service. His behavior was so startling that I had to reach out to the veterinarian for a consultation. The vet said it could possibly be from the shampoo or clipper burn. Either way, I'm not going back there!"

"Recently used their grooming service. I was satisfied with the results. We visit this location as well to purchase probiotics and pet clothing. They have a great variety of clothes."

"Petco grooming is definitely going down hill. One groom he was wet and hair still coming off. Today he sat in the crate all day. His appointment was for 12 pm and I did a drop by visit by 3:20 when no one answered. He wasn’t even touched! Then They rushed his grooming service and he is now bleeding from His paw! Employee brandon also lacked complete respect and concern for my dog’s well being. He doesn’t deserve to be there. Natalie was the groomer whom i thought I could trust with my dog Update: general store manager handled the situation well so I applaud her."

"I realize this is a small store but it would be nice if the Petco website actually reflected the products in stock. Not for the first time, the website said something was available so I drove over there to pick up a couple of things only to find them apparently not in stock. I checked with the only person who appeared to be working, the cashier, who didn't know where to look other than where I'd already searched."

"I was very nervous to take my goldendoodle here after reading the reviews, but Anna Cat did an amazing job with our baby’s first haircut. We were specific with what we wanted (teddy bear cut with 3/4 on body 1in on legs) and Anna Cat did exactly what we asked for. It took about 5 hours and we were charged a little more than expected, but he had puppy hair and took a little more attention due to it being his first cut. We will definitely be back!"