NOELA Community Health Center 13085 Chef Menteur Highway, New Orleans, LA 70129

"HORRIBLE! I do NOT recommend! This is the second time I traveled to the place and was sent home. Today I arrived ON TIME & was told my appointment wasn’t until the 23 of February, I was just here last week and the lady told me my appointment will be set for Wednesday February 16th…. Wowwwwwwwwwwwwwwwwwwwwww!!! The first time I arrived at this unorganized place my appointment was for 9:00 I arrived at 9:00 but didn’t know how to open the door. So that made me about 6 mins late and I was told I had to reschedule because I’m a new patient and I was late. Mind you the lobby was packed. Even if o would’ve walked through those doors exactly at 9:00 I WAS NOT GOING TO BE SEEN EXACTLY AT 9:00! So I rescheduled to the 16th and here o am looking stupid once again because the lady told me my appt was the 16th and she scheduled me for the 23rd…."

"Unorganized, inconsistent, and unreliable. This facility was simply convenient as it was close to home - but I'd much rather go further to receive better quality of care and assistance. It always seems so difficult to get the correct person on the phone to help address my questions or concerns, if the call was even ever picked up. They also do not follow up on open inquiries - I'd have to reach out continuously. On top of that, it took months for them to realize that some of my lab work was lost after I asked for an update. I was told that they probably never sent out my samples to be analyzed after retrieval. I suggest that you look elsewhere for care. Otherwise, good luck!"

"Great staff, very attentive and polite. They do a great job with rescheduling if you need to, reaching out to patients, and they have tons of resources. There are lots of Vietnamese and Spanish speaking doctor assistants on staff. Really glad they have this center here in the east for all the non-English speaking community members, as well as the elderly."

"My children are patients at this office. I brought my sister who just moved back from CA there for service. We made an appointment for the day after the next, (since they didn’t have the next day appointment available). We came back to the lady at the desk and asked her to fill out some form to complete my sister’s health paperwork required from her move, but the staff denied me with the reason that my sister wasn’t a patient there yet. I was so disappointed when that lady made me go back home to get more paperwork approved. When I came back she turned us down AGAIN just because my sister wasn’t a patient at the office yet. She said she was “sorry “ and said we can come back right after an appointment with doctor here. Really?! Whatever they did made me wonder about the quality of the doctors here themselves."

"They were very tentative during my visit. They were extremely helpful and Ms. Angelica went above and beyond the call of her duties of being a receptionist. She has always been very compassionate and understanding with my phone calls. I highly recommend this clinic. The lady who takes your blood work is the best. She's quick and doesn't hurt. Thank you so much for being there for me. God Bless you all."