Dr. Brian E. Zganjar, MD 1211 North Range Avenue, Denham Springs, LA 70726

"The nurse practitioners are great! But the Receptionist is never any help. Always has a little attitude. It Gets very frustrating when is comes to my kids and important paper work or appointments, having to speak with someone like her so uncaring and unwilling to help."

"I’ve been taking my kids here for a really long time. Now my grandkids have been seeing them for 13 years. Actually, my daughter is now 30 and was a patient till she was 18. Then she had her own kids (my beautiful grands) and they are now patients. They have several doctors and nurses on hand. Very polite, professional and I trust all of their opinions on what’s going on with my 4 littles. So I highly recommend this clinic of amazing people. Thankful for them all."

"Dr. Zganjar is a friendly man and a very good doctor. however, your child is rarely seen by Dr.Zganjar himself. for the last five years, my children have been coming to this office and majority of the time they are seen by one of the assistants. Which leads me to the encounter i experienced yesterday,'which in return is the reason for the one star review. I arrived at the office at 2:30 with my 5 and 2 year old. my 5 year old had an appointment for a follow up, and my 2 year old needed some shots. Our appointments are for 3pm, and we were called to the back rather quickly considering the amount of patients waiting to be seen. The first assistant that we were greated by was rather confused on where to place myself and my kids and walked around not really knowing what to do or how to do anything. just over all confused. i shrugged that off because everyone has those days and were all only human. The second encounter we had was with (surprisingly) Dr.Zganjar, (i understand hes a busy man and runs basically the entire office himself, so im not overly concerned about anyone else assisting my kids) he is very friendly and very pleasant to speak with. he informed me of any issues the kids were having and immediately recommended what should be done. i was overall impressed. NOWWWW comes the problem. After the doctor came in, we have been at the office for about 40 minutes overall. my kids are well behaved and patiently waiting for the appointment to be over. so we sat and waited.. and waited.. and waited.. and waited.. and waited. at this point (with nothing for kids to be entertained by and being closed inside a small overall empty room) they start getting antsy and upset. we have been sitting in this room for 30 MORE minutes. no one checking on us, no one speaking to us. no one doing anything, literally just silence and waiting. besides the chatter going on outside of our room and my kids being frustrated. I start getting frustrated as well, not planning to spend my entire day here and feeling forgotten, i go to the desk in the hallway and let the assistants at the computer know that we have been waiting for a long time and nothing has been done for the last 45 minutes. they (a group of women) start getting snarky. one lady, a larger, younger woman with glasses is in the back holding some shots in her hand and is saying "i was supposed to give someone shots but i dont know who) before anyone says anything to me the other women are sitting at the computer gossiping and talking about everything other than their job and laughing until im finally noticed as im standing LITERALLLLLYYY in front of them for 5 minutes. I told her my son needs his shots, and we have been waiting a long time. she rolls her eyes and says "im getting to it now" i say okay, thanks and go back into the room with my NOW fussy kids. we wait. and wait. and wait. and wait. ANOTHER 30 minutes and no one has come in. i get my stuff together, my children and i leave the room and walk down the hall (where these women are still gathered and gossiping) we approach the checkout counter where a girl named Erika was sitting. i told her that this needs to be rescheduled and i cant wait here all day for someone to actually do their job correctly. while im speaking to this woman, ANOTHER nurse walks down the hallway and stares at me with the most disgusting expression on her face. she says "maam, we have the shots right here" i said, "you had the shots 30 minutes ago, are you going to hold them this time or are you actually going to give them to my son without making us wait another hour?" she started to giggle in an obnoxious way and told me to go back to the room and someone will be with me. i go back to my room, extremely frustrated at this point. The same lady follows me into the room and sits at the computer with the shots, making all kinds of remarks and having the worst attitude i have ever experienced at any doctors office. (she is very lucky i didnt catch her name, because i have no problem reviewing her individually. (continued on next comment) ->"

"We moved to the area and blindly chose a pediatrician for our 4-month-old baby. We've been several times for immunizations and the like, and every single time the nurses and Dr. Zganjar are amazing. There are a lot of reviews about the front-desk staff being untrained or unhelpful. Truthfully, I can neither confirm nor deny this; we've never really had any issues (but we've also not had any special needs like sick visits). The doctor and his nurse caught an early diagnosis for our daughter's vision-- one that could have resulted in problems later on were it not addressed early. I really appreciate the attentiveness and thoroughness of the medical staff. My review is based solely on them; they're phenomenal."

"This is a pediatric office. They did not have a children's area for play, or a separate area for sick and well children. I showed up 20 minutes early to my apt with my ill, uncomfortable child. We were not put into a room until 70 minutes after the apt time. Which also did not have any kind of entertainment for a child. Just an empty room with a couple of chairs to wait. The doctor did not come in for another 30 minutes. She quickly looked over my daughter. She spent no more than 5 minutes with us. She wrote up a prescription and we left. Weeks later we received a bill for $230 after our already $50 co-pay. Even though after our insurance discount. I was asked to pay $155, which would of been happily taken care of. How ever, when I called to pay my bill. I was placed on hold three separate times with a young lady who was obviously untrained. My quick call to pay my bill turned into a 15 minute hold. When the young lady finally had her information together I told her I was ready to make my payment. She then informed me that I could not pay online or over the phone. I would have to drive to make the payment since I only have a health savings debit card. Unfortunately, I am a 30 minute drive. I will NOT be going to that place again. It was such an awful experience to begin with. I would not recommend this office to anyone."