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Foot And Ankle Institute
5438 O'Donovan Drive, Baton Rouge, Louisiana 70808
About the Foot And Ankle Institute
The Foot and Ankle Institute is a leading medical facility specializing in the treatment of foot and ankle conditions. Our expert team of doctors and health professionals are dedicated to providing comprehensive care to patients in Baton Rouge, Louisiana. Located at 5438 O'Donovan Drive, our state-of-the-art facility offers a wide range of services including diagnostic testing, conservative treatments, and surgical interventions for various foot and ankle issues. Whether you are dealing with a sports injury, arthritis, or chronic pain, our experienced staff is here to help you get back on your feet and back to enjoying life to the fullest. Visit the Foot and Ankle Institute today for personalized care and top-notch treatment options.
5438 O'Donovan Dr STE 200, Baton Rouge, LA 70808, United States
Opening hours of Foot And Ankle Institute
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Foot And Ankle Institute
"Dr. Le is an exceptional podiatrist…..however, the front desk staff is horrible! Totally understaffed and overwhelmed. There is only a single front desk staff worker…..and it seems that the wait times have significantly increased because she is understaffed."
"Office was dirty. Bathroom had no paper towels, no hot water and the trash can was overflowing. The exam rooms had dirt on floor and the equipment looked old. The staff was OK. But I always had to wait for at least 45 minutes and was charged for an appointment that I did not schedule. Definitely would not recommend. Billing lady was nice."
"I did not want to give 1 star. I usually don't leave reviews, but if I can save one person from this "office" I feel like I've done my part. This place is awful. From the moment you walk in the door, you feel as if you are invisible. I stood at the window while two members of the office looked over me. Not so much as a hello. Once I was brought to the back I could hear staff talking and joking about other patients. This is the most unprofessional place of business I've been to in a while. Dr. Le was nice, but his staff has to go. I will not be going back. I was referred to Dr. Le by my primary care doctor. I did not complain while I was there, but notified my PCP. I was told this is not the first complain about their office and he will not be referring any other patients to them."
"This place provided the absolute WORST experience. First let me tell you how their current setup for handicap patients is. It's a ramp on the side door (a heavy windowless black door at that) that is difficult to open and hold on to someone in a wheelchair at the same time then no one from the office staff is willing to get off their lazy, trifling behinds to come assist a patient in a wheelchair trying to get in. My mom has trouble walking so requires a wheelchair 98% of the time. Well the day of my mom's appointment it was raining that morning so I asked one of the ladies in the office if she could assist me with getting my mom in. Her response "I don't want to get wet and I don't have an umbrella". I told her I have an umbrella if you like you can use it but just help me. She went back into the office then came back and said "we're not supposed to be touching the patients". I told her you don't have to touch her just hold the door open while I get her in, I was still told no. So I went out to try to get my mom in on my own but was having major trouble due to it being wet and slippery, plus trying to hold on to my moms wheelchair while trying to get and hold the door open. I called the office staff again to ask if someone else could just come and hold the door but was hung up on. After a few minutes of fighting to get in with no assistance I realized any doctor that employs just any pathetic, selfish, uncaring trash off the streets wasn't worth the efforts and left. The fact that these types of individuals are working in the healthcare field hurts me because it shows it has officially been taken over by uncaring guttersnipes looking to make a quick buck with no regards for the folks they should be caring for. I will not be returning to this office not for my mother or myself and I would advise others to avoid this place also because as far as office staff it is a pit stop for all low level, foul creatures looking for a pay check with no care for the patients, just the absolute WORST!!!!!."
"The office staff was Rude. Especially the office manager. Being that they are the 1st point of contact , before seeing the doctor, you would think that they would be helpful and courteous but instead when I asked to speak with the office manager, the phone was then handed to the receptionist bc I originally was on the phone with the Rude office manager-unknowingly. I was in pain and needed help. This discourages me from going back to the office to see my Dr.. What a bad experience over the phone. The way you treat patients over the phone matters as well."
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