Ochsner CHRISTUS Urgent Care

"The nurse practitioner and medical assistant that saw me were very kind and respectful. They explained everything that was going on to me well. The problem I had was that the receptionist was very rude. When I was checking in and older couple came in, and she was rude to them in front of me. Then after my appointment I went back into urgent care to ask them a question about my excuse, and she had a terrible attitude towards me."

"I had the most welcoming experience at Oschner Urgent here in Lake Charles. Angie, Kim, and doctor Mitchell took really good care of me. They made sure to listen to everything that I said was wrong with me and helped to get better with the medications they prescribed. Not to mention I was seen in a timely manner and it didn’t take long at all for my visit. I highly recommend giving them a chance at helping you feel better when you’re down!"

"Ashley the NP and her medical assistant Brittany made me feel comfortable and cared for. None of my concerns went unnoticed. I will definitely return to this urgent care (if needed) in the future."

"I had an exceptional experience at Ochsner Urgent Care in Lake Charles on 12/3/2024. Dr. Colee Mitchell and Angie provided outstanding care, making my visit a positive and reassuring one. From the moment I walked in, the staff was prompt and efficient in getting me checked in and into a room. Angie was thorough in taking my vitals and swabs, showing great attention to detail and a caring demeanor. Dr. Mitchell's professionalism and dedication were evident as she took the time to assess my condition and address all my concerns with compassion. The level of care I received has left me feeling significantly better. I highly recommend Ochsner Urgent Care in Lake Charles for anyone seeking exceptional healthcare services. Thank you to Dr. Colee Mitchell, Angie, and the entire team for their commitment to patient well-being."

"The facility is nice and clean, and the MA who took me back was very kind, but that’s where the good stops. I came in with a condition I’ve had before, and needing antibiotics, Dr. Mitchell offered me an antibiotic that I would not be able to nurse my daughter while I was on it. After explaining that “pumping and dumping” was not an option for me, I asked for an alternative. She was “not comfortable” prescribing or offering anything else, including what I had been prescribed previously, so I left in pain and frustration. This was absolutely unacceptable, and I will not be back to this facility if Dr. Mitchell is on duty."