Serenity Springs Specialty Hospital
1495 Frazier Road, Ruston, Louisiana, United States
About the Serenity Springs Specialty Hospital
Serenity Springs Specialty Hospital is a leading health institution located at 1495 Frazier Road in Ruston, Louisiana, United States. Specializing in personalized care and treatment, our hospital offers a serene and tranquil environment for patients to recover and heal. Our team of dedicated healthcare professionals provides expert medical care in a variety of specialties, ensuring each patient receives the highest quality of treatment. At Serenity Springs Specialty Hospital, we are committed to promoting wellness and restoring health for all our patients.
Reviews of Serenity Springs Specialty Hospital
"They lie about everything!! My family called over & over, my therapist which is the Hispanic(i think thats her race)woman lied to my sister everyday! My mother called from Ohio over & over with my code. They wouldn't let me speak with her & never told me she called. One of the nurses on night shift was the sweeties person there & the head cook... i believe she is!! The other two therapist were 1000 proof!! I loved them they really helped me so much. Brought me out & had me wanting to attend their section. I loved when they were there. The Hispanic tried making companion with them & that made things even worse when she came... Over all i really think the place is a mess but it's nice person there if you can look oover all the lies & games they play!! I stll give the 1 star ... i wouldn't recommend this place to anyone!! Ohhh & they dont pay attention to anything i watched a girl walk out the door after she got the code from the working putting it in, she was gone over an hour before they noticed, they left trying to find her still couldn't she walked back in with the code went to her room and laid down that's how they found her lol"
"My college roommate admitted herself her due to suicidal thoughts. In the week she was here she didn’t see a psychiatrist and she wasn’t given her medicine for multiple days. The hospital staff did not remove any objects she could use to harm herself (she had her shoelaces until the day she was discharged). She wasn’t informed about anything regarding her care and she was discharged after being on a new medicine for two days. She’s currently in the ICU recovering from an overdose less than 24 hours after returning to normal life."
"They told my family I would be there 15 days because my insurance would pay for it even though I self admitted and requested to leave after 48 hours. The only reason they let me go after 4 days is because I had chemo and they were not equipped to administer. I learned nothing and got 0 counseling or questions answered."
"I woke up hear after having drug-related psychosis, not knowing how I got into the facility or what had happened. My stay turned out to be 11 days. They do keep their rules changing to benefit themselves; however, time went by quickly, I got to know everyone and the place really helped me with some pressing issues. The best thing is they even allowed three cigarette breaks a day and they had good food."
"Experience here has been terrible. Attempted to hold someone for 12 additional days when she was stable and had a safe place to go as well as support at home. Why did they want the extra 12 days? That’s the max allowable by Humana and they wanted to bill for it. All about turning a profit and not patient care. NO DOCTOR WORKS HERE and according to staff it’s been 11 days since a doctor was present. They don’t help people who need care. They keep them in a prison and don’t allow them basic human rights instead. The facility owner is the doctor for the facility but she does not have hours here, only at her other 2 facilities. The charge nurse Natalie was fantastic, however. She is a truly caring medical professional and made this experience bearable. It’s refreshing to see there are still people who care when every other employee at the facility."
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