St. Tammany Parish Hospital

"EXCEPTIONAL STAFF AT ST. TAMMANY PARISH HOSPITAL. What an amazing group of people that genuinely care for their patients. They're so nice they took care of me . they could not have been more professional. this is my first experience in trauma. I went in for fractured knee I was cruising on an electric bike something 30 mph dog right now in front of me and smacked right into the dog The dog was fine he ran away I went out of control into a telephone pole. pain was excruciating. But you just got get back up keep moving keep breathing and it gets better with time. sincere thank you to the staff. .Josh emergency medical technician Jonathan medical imaging technologists Amanda Chief nurse Aaron nursing assistant Jillian Radiology Nurse Nice old lady. medical record clerk sorry I forgot to ask your name lol"

"Christmas Eve my child was having terrible ear pain all night couldn’t sleep and in tears. Since it was the middle of the night and nothing was likely to be open Christmas Day we went to the ER. When we arrived around 4:00 am no one else was in the waiting room. The front reception and triage nurse were great, very pleasant and checked us in quickly. Once in a room the nurse practitioner that saw us was very short and aggravated. She was rude and made us feel ridiculous for coming in for what was likely an inner ear infection. We were told that she needed to see an ENT and that one would be calling us to schedule an appointment. We never heard from anyone about a follow up."

"I have been to this hospital several times. A few times in the ER and it’s one of the worst Emergency Departments that I have ever been to in my life. The last time the attending physician didn’t even read my chart. I go to Ochsner facilities so they can easily access all of my medical records. They put me in an area that is partitioned by curtains , so not much privacy. They were very dismissive, but told me to come back if I developed new symptoms or if the pain got worse. I came back two weeks later because I got new symptoms and intense pain. They didn’t address why I was having this pain or do anything to alleviate it. They kept me in the lobby the entire time with an IV in my arm. After reading the other low star reviews, I see that being dismissive and telling people anything to get them out is a common theme with this facility. I am in disbelief of the 4 and 5 star reviews. What I experienced in my last visit was reminiscent of stories told about Charity Hospital in New Orleans and not an Ochsner facility. I will have to go outside the Ochsner network because I won’t return to this facility. I wouldn’t recommend it and wish I could give it no stars."

"Reviewing the ER for this hospital. Brought my newborn son to the ER at st tammany parish today. I made the 20 minutes with my mom since husband was working, i made the trip here since they have a pediatric ER separate from the adult ER, and I was hoping it’d not be too busy for the sake of my baby and the medical staff, but that was wishful thinking I suppose, it was insanely busy in both departments. The doctor was friendly, I liked him, however he really didn’t have the answer I was looking for but was able to give us fair insight, though it feels like I did waste a trip since they didnt have my answers, and gave me nothing. The male nurse was passive aggressive. I’m very stressed and a little off because of having a newborn and bad postpartum depression, and the way he talked, not necessarily what he said but how confronting and calloused his tone was with me really broke me for the day. The female nurses on staff were very friendly however and even loaned me a pamper since the honest company diapers we started using today and what i’d taken with us in his bag seemed to be giving him a rash. Overall a 2/5, mostly friendly staff, and they were helpful despite not having an answer. I left feeling defeated and disappointed. No answers, no prescriptions, just a screaming newborn."

"I’ve had many interactions with this hospital. There has never been a time that the staff has been terse with us. Oh, time consuming? Sure. With lots of patients you always will have a wait. But hang in there. The help you receive will be top notch. Certainly worth the wait. The people are kind, the food wonderful, the attention you receive-the best you can get."