Comfort Suites Harvey - New Orleans West

"Please keep your money, stay AWAY from this hotel. The room I was in smelled horrible, the carpet felt damp, the air conditioning had TOE nails in it. I had to have my brother pick up a dead roach located in the restroom when we first arrived there. If I could give this place a 0 I would the only thing that was pretty okay is the workers. The room was terrible mold, roaches , the light by the door also did not come on. The smoke detectors were ripped from the wall and the microwave was NOT cleaned. I can say the bed sheets were clean and so was the refrigerator. It was mold all around the shower and around the sink. The walls are also not cleaned especially by the trash cans. If you are a person who gets uncomfortable easily PLEASE stay away from here and keep your money it is not worth it!!!!!"

"This place can be summed up in two words.......HOT GARBAGE. I booked this hotel a month in advance. Got there, checked in, went to the room where my family and I were greeted by overwhelming amount of bleach that made our eyes water. The smell was unbearable. This was their attempt to cover up all the mold in the bathroom. They missed the gross amount of mold around the window sill. Roaches crawling in the bathroom. They didn't have any recommendation to alleviate the problem. Just offered a refund. Blows my mind they thought that room was acceptable to allow someone to stay in for 3 days. This place is the epitome of HOT GARBAGE! Dumpster juice! Had to book another hotel last minute and it ran me 3x the amount I paid at Comfort Suites."

"Choice hotels needs to defranchise this place, as this hotel was real bad. Had to wait 15 minutes to check-in, b/c no was there. Elevator doesn't work properly. I had a room on the 4th floor, but doors never open to get off. Door reader to get into my room work for one day, so every day i had to go to the front desk so they can issue me another card. Microwave was very rusty in the inside, so couldn't use it (Dont know why they still had that in the room). Some mold in bathroom, no hangers, no iron and board. Dirty walls. Dirty sofa from the 70s. Shower had no water pressure. People smoking in the stairs, because the smoke alarms were ripoff and not replace. I didn't tried thier breakfast. The manager needs to get fired, because this hotel has numerous issues and this place should be closed until problem’s corrected. My company will no longer be staying at any choice/comfort suites hotels. Stay away from this place especially."

"This hotel was terrible. If I could give it 0 stars I would. Mold in bathroom, missing tiles in bathroom, no hairdryer, no hangers in closet. Smoke detector had been ripped off wall and had not been fixed or replaced. Shower had no water pressure. Loud and boisterous people making noise past 1 AM. Front desk asked them to lower volume but it did not last long. After not getting any sleep I tried to get breakfast but they had little to nothing left at 915 when breakfast went until 10. I was told they are out of butter, yogurt , fruit, bacon and biscuits and could not replenish. So I got no sleep and no breakfast. The front desk employee was courteous and apologized but the manager at this hotel needs to correct numerous issues and this place should be closed until problem’s corrected. This experience was miserable and inexcusable. It is unlikely I will stay at any Choice Hotel again."

"Beds and pillows were very comfortable. Large rooms with 2 flat screen tvs , microwave and fridge. Nice sized, clean and updated bathroom. Good breakfast. The carpet desperately needs replaced and the sitting area furniture needs replaced also but for the price and location I'd recommend and stay again ✌"