Riceland Medical Center

"Amazing hospital! I give this hospital a 10 out of 10. The staff is friendly and has a smile on their face from when you first walk in. The nursing staff and Chris the cna all did an excellent job. If test were to be ran they were done within 30 minutes. If I ever have to go to the hospital again this is where I will be going. Great job guys!!"

"My brother, who has dementia, was in an accident in Winnie. The nurses, staff and PA took good care of him. Would like to send a special thank you to his case worker, Ms. Tiffany, who fought to help us get him into a safe place when no one, including APS would help us. He is safe and happy now Thanks to her."

"It is with sincere appreciation that my wife, Heather and I are sending this message to the Riceland Corporate Office as well as the medical staff of Riceland Medical Center in Winnie. On Sunday, September 11, 2022, my father, Phillip Feldman was admitted into the facility through the Emergency Lobby. From the moment we entered the building, we were met with exceptional customer service. My father was a bit agitated as he was not feeling well due to a fall, and bladder infection, but everyone that met with us exceeded every expectation. I do not recall the Doctor’s name that was there at the facility that afternoon, but he was clear, precise and explained in detail to my father the processes that were going to take place. Another member of the staff, Katelyn (not sure of spelling), was extremely patient with my father when his sandwich wasn’t quite what he had expected - which is normal for him and his picky eating habits. She ensured that he was as comfortable as possible until he was able to be moved into a room with everything needed and above. Crystal also quickly took care of getting blood work and other tests run. Upon getting my father settled, Danny Thompson, PA, met with us via face time and was just what we needed to make my dad feel at ease. His military background and direct approach definitely helped. We know that feedback is important - especially positive feedback. I do not have names of all of the staff that were instrumental in making my dad’s stay a great experience, but here are a few that we made sure to thank in person and hope you do as well for their professionalism and passion to do a great job : Mary RN and Salina - They had quite the challenge the first full day with my dad, as he was agitated and confused as to what was going on. My wife was there and watched as they deescalated the situation and made him more comfortable as well as minimized his fall risk. Brianna, Erin - Night Nurses - prompt in returning calls and providing us with information and updates as needed. Chris - The most instrumental person of my father’s stay. We saw Chris there each time we visited. My father said Chris took the time to bathe him, shave him, cut his hair and made him feel so much better as he had missed his hair appt due to his fall. This routine process that one may feel is required as part of the job, is what changed my father’s attitude. He was upbeat, looked better, felt better and in such a great mood, we were able to call his sister and niece. Chris may think this is just part of his job….but again..it changed the trajectory of my dad's mood. The most important feedback is from my father, himself, who is extremely opinionated - good and bad. His exact words the day before he was transferred to the Arboretum were “I’m kind of let down to leave here ya know?” This statement for us is gold. JOB WELL DONE! When the stress was high and we were worried about the health of our dad, the Riceland team pulled together and made us feel at ease. We are forever grateful for the professionalism of your staff and facility and will tell others about our positive experience."

"nurses are nice but, unless you are in a life or death situation i suggest you drive 25 minutes further to seek better treatment. honestly some of the rudest people i have ever interacted with in my life.The last thing i want to deal with is a doctor trying to gaslight me when my toddler is screaming in pain. Its your job, you chose that career choice. Do better"

"I had an emergency today fighting with the mower blades I was changing. I lost. The staff at Winnie Riceland were fantastic. From front desk, to Nurse, to Nurse Practioner, and back to bandage Nurse! Fast, courteous, and great personalities. We live in Crystal Beach and nice to know we have them 45 minutes away if ever needed again."