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About the Pinewood Inn & Suites
Pinewood Inn & Suites is a cozy lodging establishment located at 870 Hwy 96 S in Silsbee, Texas, United States. Our institution offers comfortable and affordable accommodations for travelers looking for a home away from home. With a range of room options to choose from, including suites, our guests can enjoy a relaxing stay with all the necessary amenities. Whether you are visiting for business or pleasure, our friendly staff is dedicated to providing exceptional service to make your stay memorable. Experience the charm of Pinewood Inn & Suites during your next trip to Silsbee.
Reviews of Pinewood Inn & Suites
"No towels or wash rags, no WiFi or TV in the room I stayed in. The only reason I did stay was I had reached my limit for the day and was basically tired."
"I reserved and paid in full through Priceline for a 3 night stay. Once there at the front desk the woman said they did not honor the reservations through Priceline and they could not give me refund. The woman then ran out the front desk and walked out. I had watch her from the window in case Priceline needed to speak to her if she didn't answer her room phone (the employees live there full time)... She also said "I don't know why Priceline has us listed on their website and I don't know how to take it off" was her excuse instead of thinking I should let the owner of the hotel know so the owner can call Priceline about their property/business. Either way, Priceline did give me refund on my 3 nights but as we were leaving a homeless person, a man in a black muscle shirt came to flag our attention at our vechile rushing towards our window so we had to step on the gas asap! Overall, do not book online with them, seems like a scam to me!"
"This hotel is older though it's in process of remodeling I rented a room just so my grandkids could swim on the last day before the new school year. They had a great time. We got food right next door to the hotel. And we slept well all night. It was souch fun and it was priced comparable to bmt hotels."
"My husband booked a hotel room for a week through a booking site. no one would answer the phone, before doing so. (should’ve been the first red flag) husband tried cancelling and they wouldn’t refund his money. he went ahead and went and no one was at the front for 20 minutes. some crack head came up and told him they do not do online booking… AFTER the money came from his account. My husband had to dispute it with his bank, and didn’t stay. would not recommend this place to anyone. (he works on the road) definitely do your research before, and make sure you talk to someone over the phone first. lesson learned. thankfully we have a good bank."
"If you book your room online for less than $80 he will not honor it. Rodney will tell you he can't afford to let his rooms go for less than $80. When I stayed I was in a bad place. I had just left my husband and had no where to go or a vehicle and he didn't care one bit that I'm on a fixed income and my son and I needed a safe place to stay. I borrowed money from my mom just to be able to stay 2 nights. If he's not going to honor the online prices, he needs to stop the scamming. He let's them offer low prices and when they check in they are made to pay more money or they aren't staying."
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