La-Z-Boy Home Furnishings & Décor 3775 Dowlen Road, Beaumont, TX 77706

"They would not discount their chairs, even though I have to wait up to 3 months (unknown delivery), to get one. I did not like finding out there is only a 1 year labor warranty on the chair. And, the chairs are framed on OSB, which is junk. But, my wife wanted them, so I bought them against my better thoughts. So, I brought the chairs home. The foot rest would not lock out every time. I thought there was a burr or something and would start working. After about week or so it would still not lock up. I called them and they told me I had a week after I got it to report it, and I was several days past that, so it would cost me $100 to fix it and they would cover the parts. That is pretty sorry. And when I turned it upside down to look at it, I saw they used wafer board to frame it. That junk doesn't even burn good. Lazy Boy is not the company now that they built their reputation on. I suggest Flex Steel if you have to buy new recliners."

"Joseph Smith is an awesome salesman!! We went in looking for a recliner and he knew exactly what we needed just by looking at us. He was very knowledgeable and kind. He even stayed after a few minutes to sell the chair and then go the extra mile to wrap it and load it for us. The chairs felt amazing as always and it was a great experience."

"My wife And I decided that we wanted matching glider swivel rocker’s and La-z-boy had them. I walked in and was quickly assisted by Tony Durso. It took me two minutes to tell him exactly what I wanted and it took him one minute to show me the exact chair that I described. We discussed features, fabrics and cost for about 10 minutes, he was busy figuring out how quick he could get them and how much they would cost while we talked. The deal he made me was so good that I bought for chairs instead of two. Great product, great price and great service, I will surely shop there again."

"My salesman was very nice and patient. I have a La-Z-Boy couch and love seat that I bought 22 years ago and it still looks really good. The cushions look a little worn but springs and everything else are good. I wanted to buy another La -Z-Boy. I wasn't sure about the color so my salesman let me take a sample home. I can't wait for it to come in. My experience there was great."

"So many awesome choices of size, design, fabrics & style. Lots of accessories. Very nice, informative and professional help. Was made to feel at home with lots of time and room to make my choices. I've worked with Joel, Chris, Cliff and many more were very helpful in explaining the warranties and the differences in the material and mechanisms. I purchased a gorgeous whats called a chair and a half in a leather look material, electric recliner."