KFC 815 Highway 96 S, Silsbee, TX 77656

"Everything was great, Shaunda always takes care of her customers! Another great experience"

"Food was so yummy plus the manager Miss Shawnda is amazing!!"

"The kid that helped me was very unprofessional and acted like he was put out with helping me with my order by sighing and rolling his eyes. It was still early in the evening, around 6 pm. I ordered 2 8pc bucket meals. 1 regular and 1 extra crispy. I apologize for putting him out with my order. I figured since he worked there, he would be able to do his job. As this is the closest kfc to me, we always come to this one with this same order, and it's the first time I've ever felt like I was a burden customer."

"Last three visits... Twice the guy at the window asked to bum a cigarette off of me One time I had to pull around and wait for macaroni and cheese which took almost 40 minutes And two times in a row I ordered a spicy sandwich and got a classic sandwich instead. Today was my last visit. I got the wrong chicken sandwich again, I did not get the sauce I asked for to go with my nuggets and also I had to wait quite some time for my fries. I'm taking my money elsewhere. Somewhere where I can get what I ordered, and where they won't ask me for a cigarette at the window."

"2 stars because of so much. The food took almost 10 minutes to come out but it was because they were cooking it fresh. I was fine with that. The problem is I had to air fry my chicken for 10 more minutes nearly when I got home to fukky cook the breading. I would've waited 15 to get the food fukky cooked. There were actually cars in front of us so they had been waiting longer. The food got brought to all 3 cars all at once by the girl that took my payment. She wasn't very professional, but I guess help is scarce? The girl handling the food had super dirty finger nails and it grossed me out to the point I wanted to drive off. I saw the manager actually cooking the food had gloves on so I chilled. I'll probably update this after I go back, but I guess I need to order extra crispy just to get the breading cooked? I hate leaving negative reviews, but expectations for a basic fast food service weren't met."