Donalson CDJR Service Department Silsbee, TX 77656

"False hope. Submitted all my information, it took 2 days for someone to get back to me. Then the vehicle was sold that I was interested in. Then multiple salesman call or email after the fact"

"As always. Fast professional service. Had my windows tinted and my truck detailed. They did a very good job on both and had it completed when they said it would be done. Great people to deal with."

"As usual, the service department did a great job on my truck. I always bring my own oil. I use Royal Purple on my truck, and K&N oil filter. This time I asked about some spots where my paint was chipped by rocks, and other random scratches. Some were buffed out and others were filled in. Later I will bring my vehicle in to have the all filled and buffed out with a very affordable cost. The service, and parts department were all very professional, kind, timely, and made sure I was taken care of from entering to exit. Thank you Donaldson Service Department."

"I recently had a recall on my vehicle. Donalson Service Dept was able to get me a quick appointment and the work was completed within the length of time as promised. Very pleased with the overall experience."

"Kari and Larrin have been working so hard for several weeks to pinpoint my electrical issues with my radio system and some glitches I have been having. I was getting frustrated with not being able to recreate issues and not feeling like we were getting anywhere. Their professionalism and patience with me has been great. I appreciate them being compassionate and helpful as much as possible. I do very much wish that they were a little more supported by the engineers from corporate with me having repeat issues for so long. It is out of their hands and they have done everything to the best of their ability."