Ulta Beauty

"Went in to exchange a lipstick color that didn't work for me. I was getting the same thing in a different color and they wouldn't do an even exchange. The selection on the product I wanted was horrible and I ended up not getting a new color."

"Salon service is usually pretty good, but on my last service I was told I’d be charged an additional $30 for the hot style that comes with the signature cut! I understand my hair is extremely thick and long but this is a hair salon! If it’s included it should be included. Do people with extra short hair pay less? No. $30 on top of an already $60 haircut for something that is included for every other person out there is absolutely ridiculous. Also, answer your freaking phones!! Been trying to call this location to check product availability for 3 days and they will not answer!! Corporate please do something about this! It is absolutely horrible business and customer service not to mention downright rude! If you’re closing early great! Post it on your website or change the automated message on the phone to tell your guests! But to just let the phones ring off the hook and not at least try to tell your customers is again just flat out rude!"

"Do these people ever answer their phone? That's just poor business. I've been trying to call for 3 days to book a hair appointment. I've pressed option 1 and 4 numerous times and it just rings 6 or 7 times and disconnects. Does anyone know know if they have gone out of business business ors?"

"I'm probabaly not the beat person to rate this place. I wear absolutely no make-up. I will say my best friend LOVES this place"

"Not sure how this store stays open. There is hardly anything ever in stock no matter when you shop here. The same products are out of stock every time which in my opinion means nobody is restocking. The checkout is always backed up with usually only one open. The rest of the workers are walking around on cell phones. As much as I loved this store when I first discovered it, I don't shop here anymore. Hopefully they will get new management who will revamp the store."