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SEPHORA
3301 Veterans Memorial Boulevard, Metairie, Louisiana, United States
About the SEPHORA
Sephora is a renowned beauty store located at 3301 Veterans Memorial Boulevard in Metairie, Louisiana. As a leading retailer of cosmetics and skincare products, Sephora offers a wide range of high-quality beauty products from top brands. With a knowledgeable staff and a welcoming atmosphere, Sephora is the go-to destination for all your beauty needs. Whether you're looking for makeup, skincare, or fragrance, Sephora has everything you need to look and feel your best.
Photos of SEPHORA
3301 Veterans Memorial Blvd, Metairie, LA 70002, United States
Opening hours of SEPHORA
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of SEPHORA
"I’m not a regular customer at Sephora, I go when I can. Today I went with myself and my boyfriend. The cashier at the time was nice. She asked me to place in my phone number. I had forgotten that I didn’t have a awards membership so when the machine didn’t recognize my number it didn’t accepted, I realized my mistake and told the cashier it was fine and gave her my gift card. Then, her mood changed and she didn’t say anything and rudely tossed the bag to the side after putting in my items."
"Made a reservation for full face makeup for my birthday and I couldn’t have been more pleased. Zoey was super sweet, she listened to what I wanted and executed flawlessly. I was so happy and I would definitely recommend her."
"I got to Sephora at 6:38 with my daughter. I understood they closed at 7 so I decided to just make it quick because I know employees are ready to leave. I looked around but everyone was occupied so I was patient and waited. My daughter then saw a lady so we approached her and asked if she could please help me find an eyeliner real quick, one that doesn’t run and she said well we close at 7…..I said I’ve been waiting patiently for someone to free up but no one has been and she rolled her eyes and scoffed….my daughter and I just looked at her cause I was surprised like we’ve never had anyone be rude like that especially what we spend at this store and the amount of times we come. So I told her forget it I’m good cause she realized she was in the wrong. I found someone else and she was the sweetest and helpful, her name was Jazzy. She helped me in less than 5 minutes. I got the KVD pencil. Anyways come to find out the woman being rude to me was the Manager, her name is Kelsey. When I walked out with my daughter I told her it’s sad that her employees were so kind and helpful and PATIENT but the one that was rude and disrespectful was the manager herself. She looked at me and with the most sarcastic voice so oooohhh I’m sorry…..sorry for your experience…. I’m like YOU were my experience..is she serious? Everyone else was great and I told her she shouldn’t be working here if she doesn’t have the patience for it and is going to treat customers like this and she chuckled and continued with her sarcastic sorry. My daughter is 14 and kept saying mom she’s the manager! Like how is she acting like that???? Well sweetheart I’d also like to know."
"I give a 5-star to Stephanie who helped figure out the best product for my face. She was amazing, educating me on this one versus that one (I have lots of questions about the chemicals involved), offered for me to try the products I was interested in. Stephanie was able to answer all of my questions. She was very welcoming, smiled the entire visit, and took the time to explain certain things that I was unaware of. I appreciate that so much; made me feel like she truly cared about my skin. I was only able to get one product because she was pulled for another client before finishing our consultation. Hopefully, she’s there again this weekend and has more time to spend with me and my questions. It is common at this particular store to feel rushed but I found someone who seems to really be interested in helping clients achieve our skin goals and maximize our beauty. The product I did get from her recommendation has made obvious changes thus far. Thank you so much Stephanie for your time and experience!!!!! On another note, cashier made a fantastic impression of McDonald’s drive thru employees while checking me out. Completely uninterested. There was no “Hi, how are you?” Nor a “Thank you” or anything of the sort. Though, she did remind me of my birthday gift."
"I visited this location two days in a row and each time I was met with great customer service by the African American lady Lex! Initially when I walked in on July 17, 2021, the door greeter nor any of the sales associate even asked if I needed a shopping bag for products. Jessica (African American lady) asked if I needed help, then Lex helped. Lex was extremely helpful throughout my entire shopping experience! I had the pleasure of seeing Lex again today and I would like to say that if you go there, go to Lex for service! She actually cares about the customers!"
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