CVS

"The actual pharmacist are very rude!! Very unprofessional and the whole pharmacy is unorganized. Cvs all together for a while now has had a huge turn over with their employees. May need to start paying people better. This particular store is very rude and I will be switching my prescriptions. Be prepared to wait for a long time for your prescriptions here. It's almost impossible to get anyone to answer the phone as well."

"Teresa, a manager was so rude and refused to answer my question in a yes or no response. I asked if there is a store manager over the whole store. All she would say is she would transfer me. I did not asked to be transferred. When I asked again she said she answered the question. I still do not know if there is a manager over the whole store and do not plan to come back to the store. The pharmacy will not ever answer the phone."

"Brittany and Morgan are truly amazing. Only them two are the ones that cares. They will always answer the phone and wait on you less than 5 minutes. I come to this pharmacy because of them. They get the job done above and beyond. Great workers and great service. When they are off no one ever answers the phone. Brittany and Morgan saves this pharmacy."

"CVS Pharmacy located on Texas St and Airline Dr in Bossier City has got the most unprofessional staff working in the pharmacy department. Never seen so many frustrated customers arriving to pickup their prescriptions only to find out their prescriptions hasn't been filled. Constantly whining about not having enough personal working and being rude to the customers for questioning them. Even threatening to cancel their prescriptions orders. How much time do you think was wasted damning a paying customer for asking questions and their constant whining about their inability to get their work done because of a staff shortage. Close the damn store!"

"Does the pharmacy not answer the phone?? I’ve been trying for 2 days to check on my medication. Yesterday, I was on hold for 16 minutes & finally hung up on, called right back and the recording said they were out to lunch."