GoAuto Insurance
2938 Ryan Street, Lake Charles, Louisiana, United States
About the GoAuto Insurance
GoAuto Insurance, located at 2938 Ryan Street in Lake Charles, Louisiana, is dedicated to saving you money on car insurance in Louisiana, Nevada, Ohio, and Texas. The company prides itself on providing superior customer service and access for their customers. The staff at GoAuto is known for being kind, professional, helpful, and caring, ensuring that customers receive the best prices to fit their needs. Whether you need a new quote, want to make a payment, or have questions about your policy, the customer service team is ready to assist you every step of the way. GoAuto is a family-oriented business that is always there for you, offering affordable car insurance to help you get back on the road. With their convenient app, you can easily manage your policy, make payments, access your digital ID card, and report and manage claims all from your fingertips. Choose GoAuto for rates you appreciate from a company that appreciates you.
Photos of GoAuto Insurance
2938 Ryan St, Lake Charles, LA 70601, United States
Opening hours of GoAuto Insurance
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of GoAuto Insurance
"Let me start by saying the only reason they got one star is because I was required to put something. The don't deserve one. I got insurance in the middle of February. I paid $252 for a month of coverage. I asked and they clearly said that my monthly payment was $252. March 1 which was 2 weeks later they're telling me I have a payment of $511 due. So I paid for a month of coverage, got 2 weeks, and my payment basically doubled. When I called to ask questions they acted like it was a complete inconvenience to talk to me. Needless to say, they didn't get their $511. At the advice of a friend I called Farm Bureau and got the same coverage for $136 a month. Go Auto is a perfect example of everything that is wrong with insurance companies."
"So far cheapest plan for my car that is affordable. Website is easy to migrate through. Good customer service."
"Extremely understaffed. One employee the day I visited and a room full of customers waiting to be taken care of. After 45 minutes of waiting, I decided I didn't need or want to wait any longer as I had other things planned for the day."
"Very pleasant and always pleasant and courteous. Very family orientated. Always explain where you understand the answer to your questions. This is a great place of business, go by I promise you will not regret it."
"They added my son in law and would not take him off my insurance, even though he had his own car insurance and his own truck. Then instead of going down my rates went up even though no recks or tickets. They where great to start with but then I don't know what happened. So I give them one star and got another car insurance."
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