Sarah Prejean: Allstate Insurance

"Why do you send U.S. Mail solicitations to someone in the DFW area 300 miles from you? I would never consider doing business with an insurance agent so far away. Just stop. Sending mail so far out of your area makes it nothing but junk mail. How hard is it to edit and limit your mailing list geographically?"

"I cannot express enough how pleased I am with the outstanding service provided by my Allstate agent. From the very first interaction to ongoing support, my experience has been nothing short of exceptional."

"Worst Insurance company ever. They give a quote and once you sign up with them they chance your price. Not happy with anyone from here. Never did what they claimed they would from the beginning."

"I think my experience started out as a good one, but soured towards the end. During the time rates went up i had an error on my account showing i had not paid the in full amaount and therefore still owed the 10% discount. The agency did not help me, told me i was in the wrong and this money was in fact owed. After walking the prejean agents through the math, they went back and allegedly talked directly to allstate and was told the account was correct, then relayed this info to me. However, i contacted allstate directly and was able to get the problem fixed and prove the ammount was not owed. I was very upset having to do all the leg work and basically fight for me and fix my policy when that is the job of the prejean agency. Also take into the account i informed the prejean agency i would be leaving, no note was made on their end and they tried to charge me for a portion of a policy i did not use. For these reasons, i can not be sure i would reccommend a friend to use this agency in particular. Maybe things will get better and regain my buisness in the future."

"Julie was very sweet and very helpful! I canceled our previous policy due to so many issues and Prejean was able to get me more dwelling coverage for an amazing rate! The best part was the whole phone call took less than 10 minutes. She made it really simple and hassle free. Thank you so much Julie. I will be recommending family and friends."